Summary
Overview
Work History
Education
Skills
Languages
Certificates
Timeline
Generic

N. PATEL MANAV

Sydney,Australia

Summary

My proficiency in various software platforms enables me to excel in fostering productivity and learning new skills. With great attention to detail and a strong work ethic, I effectively manage tasks and prioritise deadlines. Experienced in identifying and solving client/ customer needs and bring a positive and enthusiastic attitude to contribute to team success.

Overview

2
2
years of professional experience

Work History

Customer Service Team Member

Woolworths Supermarkets
Canberra, ACT
02.2023 - Current

At this position, I have acquired a valuable amount of skills and abilities by developing and maintaining positive relationships with customers and fellow employees by responding to inquiries promptly and courteously

Checkout/ Self-Checkout

- Efficient cash handling and transaction processing.
- Ability to maintain a friendly and welcoming demeanor while assisting customers.
- Proficiency in resolving customer queries and concerns in a friendly and welcoming demeanor.

- Assistance and guidance provided to customers in using self-checkout systems.

- Monitoring multiple self-checkout stations simultaneously to ensure smooth operation.

Online orders

- Accurate processing and fulfillment of online grocery orders.
- Effective time management to meet order deadlines and ensure timely delivery or pickup.
- Coordination with other departments to gather items not readily available on the shop floor.
- Effective communication to confirm order details with customers and address any substitutions or issues.

Front-end supervisor

- Leadership and team management skills to oversee checkout operations and frontline staff.
- Conflict resolution and problem-solving abilities to address customer complaints or disputes.
- Training and mentoring new staff members on checkout procedures and customer service standards.

Restocking groceries:

- Efficient stock replenishment to ensure shelves are well-stocked and organized.
- Familiarity with product placement and categorization to streamline restocking processes.
- Collaboration with other departments to prioritize restocking based on customer demand and sales trends.
- Physical stamina and time management skills to handle tasks efficiently during peak shopping hours.

Vice President / Events Director

DESI AUS
02.2022 - Current

In these roles, I collaborated closely with my committee to effectively strategise and execute large-scale events and activities that catered to both our members and the broader public.

Events Director

  • Oversaw a team of event coordinators and volunteers, delegating tasks and ensuring the successful execution of events.
  • Designed and coordinated a diverse range of events, including social gatherings, workshops, meetings, and fundraisers.
  • Developed comprehensive event plans, including budgets, legal papers, post event reports, timelines, logistics, attendee registration information, equipment rentals, and risk management strategies.
  • Negotiated contracts with vendors, sponsors, and suppliers to secure necessary resources and services for events.
  • Cultivated strong relationships with sponsors and community partners to support event initiatives and secure sponsorships or donations.
  • Anticipated and addressed potential challenges or obstacles proactively, adapting plans as needed to optimize event outcomes and cultivated viable solutions
  • Held big-scale events such as Holi and the biggest University parties and working alongside with companies such as Red Bull, Champion and Smirnoff.

Vice-President
* Oversaw the activities of the executive board and various committees, delegating tasks and ensuring accountability.

* Demonstrated strong decision-making abilities and problem-solving skills to address challenges and navigate complex situations.
* Effectively communicated with society members, university administration, and external stakeholders to convey important information, updates, and initiatives.
*Fostered a collaborative and inclusive environment within the society, encouraging teamwork, creativity, and mutual respect among members.
*Cultivated strong relationships with other student organizations, university departments, and community partners to collaborate on joint initiatives and events.

* Adapted to changing circumstances and unexpected challenges, demonstrating resilience and flexibility in finding solutions and adjusting plans accordingly.

Support Services / Data Entry Clerk

Douglas Pathology
07.2022 - 12.2022

Working through checking and scanning in Bowel Cancer Screening Forms with limited time to ensure a smooth and steady workflow and any other extra supportive work in the lab, such as data entry using a variety of programs.

* Proficient in accurately entering data into computer systems or databases with speed and precision.

* Managed large volumes of data and tasks efficiently, prioritizing workloads to meet deadlines.
* Responded promptly to inquiries and requests for information, providing accurate and helpful assistance.
* Conducted thorough reviews and validations of entered data to ensure accuracy and completeness.
data accuracy over time.
* Proficient in using computer software and applications relevant to data entry and administrative tasks, such as Microsoft Excel, Word, and databases.
*Ability to troubleshoot technical issues related to data entry software or systems and seek assistance when needed.

Education

Bachelor of Built Environment (Architecture) -

University of Canberra
02.2024

Diploma of Design and Architecture -

University of Technology Sydney
01.2022

Higer School Certificate

Patrician Brothers' College
Sydney
12-2021

Skills

Technical Skills

CRM Systems - 2 yrs

Adobe Suite - 5 yrs

Rhino 3D - 2 yrs Sketchup 4 yrs

Twinmotion - 3 yrs

Lumion - 2 yrs

AutoCAD - 1 yrs

Grasshopper - 1 yrs

Drafting/Sketching - 5 yrs POS and Sales - 2 yrs

Soft Skills

Adaptability to Work

Consistent Communicator

Critical Problem

Solver Work Based

Organisation Commitment

Ethicality Willingness to Learn

Languages

English

Gujarati

Hindi / Urdu

Certificates

  • Australian Space Design Comps
  • Real Estate Assistant CERT
  • District Tennis Awards
  • Higher School Certificate

Timeline

Customer Service Team Member

Woolworths Supermarkets
02.2023 - Current

Support Services / Data Entry Clerk

Douglas Pathology
07.2022 - 12.2022

Vice President / Events Director

DESI AUS
02.2022 - Current

Bachelor of Built Environment (Architecture) -

University of Canberra

Diploma of Design and Architecture -

University of Technology Sydney

Higer School Certificate

Patrician Brothers' College
N. PATEL MANAV