Sujan Upadhya
Homebush West,NSW
Summary
An organized and dependable professional with a proven track record of successfully managing multiple priorities. Known for a cheerful outlook and a dynamic approach to problem-solving, I am a team player who thrives in collaborative environments. I possess a strong willingness to take on additional responsibilities to ensure team objectives are met and exceeded. My adaptability and commitment to excellence make me a valuable asset to any organization seeking growth and efficiency. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cleaning Team Leader
Assetlink Indigenous Services
04.2024 - Current
- Leadership & Supervision: Directed a team of cleaning professionals, ensuring adherence to training protocols and proper use of tools and products to maintain high standards of service
- Quality Assurance: Conducted thorough inspections of work areas to identify and rectify any deficiencies, guaranteeing client satisfaction through exceptional cleanliness
- Time Management Expertise: Implemented efficient scheduling and task allocation strategies, leading to timely completion of cleaning projects without compromising quality
- Communication Skills: Established clear lines of communication with clients to understand their requirements and with team members to ensure cohesive efforts towards common goals
- Health & Safety Enforcement: Vigilantly upheld health and safety regulations, promoting the safe handling and storage of cleaning chemicals and equipment to prevent accidents
- Problem-Solving Abilities: Demonstrated quick decision-making and effective problem-solving skills, addressing challenges promptly to minimize impact on operations
- Motivational Leadership: Inspired team members to excel by setting a positive example and fostering a collaborative and supportive work environment.
Hospital Assistant Leading Hand
Concord Repatriation General Hospital
04.2023 - Current
- Facilitate Patient Care: Ensure the timely movement of essential medical tools within the hospital to support healthcare professionals, enhancing patient care efficiency
- Patient Transportation: Safely transport patients to various hospital areas, utilizing beds or wheelchairs, while guaranteeing the security and comfort of patients during transit
- Documentation Management: Vigilantly manage medical notes and personal belongings, ensuring them to accompany patients during relocation to maintain continuity of care
- Environmental Sanitation: Perform thorough scrubbing and cleaning of all assigned floor surfaces, contributing to the hospital’s standards for hygiene and safety
- Bathroom Maintenance: Mop and wash all assigned bathrooms with diligence, ensuring a sterile and welcoming environment for patients and staff
- Instrument Sterilization: Clean and sanitize clinical instruments, furniture, and fixtures as directed, adhering to strict infection control protocols
- Emergency Response Support: Promptly attend MET Calls, including Rapid Response and Cardiac Arrest scenarios, to deliver essential equipment from the ward to the MET call area and expedite the transportation of blood samples to the Pathology lab, ensuring critical support in time-sensitive situations.
Disability Support Worker
AusNew Home Care
11.2022 - 04.2023
- Mobility Support: Provide comprehensive personal assistance to clients, facilitating mobility and ensuring safe navigation within various environments
- Hygiene Assistance: Offer meticulous support with personal hygiene routines, promoting client well-being and dignity
- Medication Management: Administer medications as prescribed, maintaining accurate records and adhering to strict schedules to ensure optimal health outcomes
- Shopping and Errands: Conduct shopping tasks with attention to client preferences and dietary requirements, contributing to their independence and quality of life
- Meal Preparation: Prepare nutritious meals tailored to individual client needs, demonstrating a commitment to their health and enjoyment
- Household Upkeep: Perform general domestic tasks, creating a clean and orderly living space conducive to client comfort and safety
- Social Engagement: Coordinate and facilitate social events, encouraging client participation and fostering a sense of community and belonging.
Cook
Macellaria Bondi
09.2020 - 11.2022
- Menu Collaboration: Assisted the chef in planning and executing easy yet elegant appetizers, igniting customer interest and enhancing the dining experience
- Recipe Adherence: Skilfully prepared food items, strictly following recipes and portion control guidelines to ensure consistent quality and taste
- Hygiene and Safety: Diligently changed and sanitized cutting boards, benches, and surfaces between tasks to prevent cross-contamination, upholding the highest standards of kitchen hygiene
- Station Management: Efficiently maintained well-stocked stations with supplies and spices, optimizing productivity and readiness for service
- Culinary Expertise: Seasoned and cooked food according to established recipes or personal judgment, drawing on extensive culinary experience to deliver exceptional dishes
- Operational Efficiency: Organized and prepared cooking supplies and workstations during opening and closing, streamlining operations for peak service times
- Quality Control: Conducted taste tests, utilized sensory evaluations, and employed precision techniques to ensure each dish met rigorous standards before serving
- High-Volume Cooking: Demonstrated the ability to prepare multiple orders simultaneously during peak periods, maintaining a high accuracy rate and contributing to customer satisfaction and repeat business.
Café Chef
Café Chef Jono’s Kitchen
03.2022 - 10.2022
- Culinary Excellence: Demonstrated expertise in cooking and presenting a wide range of dishes, ensuring each plate meets the cafe’s high standards for taste and presentation
- Preparation Oversight: Monitored prep work diligently, coordinating tasks to streamline kitchen operations and maintain a smooth service flow
- Presentation and Garnishing: Took pride in ensuring impeccable presentation and garnishing, elevating the dining experience with visually appealing dishes
- Provision Management: Managed food provisions effectively, overseeing inventory to ensure the availability of fresh and high-quality ingredients
- Ingredient Quality Control: Ensured the quality of ingredients and adherence to correct food storage protocols, maintaining the integrity of flavors and food safety
- Equipment Maintenance: Proficient in using and cleaning kitchen equipment, upholding cleanliness standards and prolonging the lifespan of kitchen tools
- Team Leadership: Organized and supervised the work of kitchen staff, including kitchen assistants and dishwashers, fostering a cooperative and productive team environment.
Cleaning Team Leader
Advance Cleaning Australia
08.2019 - 09.2020
- Workflow Optimization: Proactively drove improvements to workflow and room turnover, employing a direct management style that encouraged initiative and efficiency
- Personnel Development: Trained and mentored new personnel, fostering a culture of excellence in service quality and performance
- Financial Stewardship: Maintained stringent controls over expenses and inventory, ensuring meticulous budget tracking and resource management
- Facility Maintenance Communication: Effectively communicated repair and maintenance needs to the appropriate staff, ensuring timely resolutions to facility issues
- Training Program Development: Designed and implemented comprehensive training programs, significantly enhancing employee performance and operational standards
- Performance Enhancement: Elevated employee performance through effective supervision and targeted training, leading to measurable improvements in team output.
Education
Bachelor's degree - Bachelor of Business Information System
Asia Pacific International College
Parramatta, NSW09.2023
Diploma - Diploma of Finance and Mortgage Broking Management System
Southern Academy of Business And Technology
Sydney, NSW05.2021
Skills
- Workload prioritization
- Customer Service
- Health and safety compliance
- Quality improvements
- Daily living assistance
- Personal Care
- Independent Living Support
- Documentation And Reporting
- Client Confidentiality
- Computer Skills
- Professionalism and Work Ethic
- Critical thinking abilities
- Problem-solving abilities
- Active Listening
- Printer troubleshooting
- Mobile Device Support
- Help Desk Experience
- Software Installation
- Wireless Networking
- Desktop support
- Technical Support
References
Available on request
Certification
- Certificate III in Individual Support (Ageing and Disability)
- NDIS Worker Orientation Module
- NDIS Worker Check
- Working with Children Check
- CPR / AED / First-Aid
- Certificate of Infection Control Training - COVID 19
Languages
Nepali
Full Professional
English
Limited Working
Timeline
Cleaning Team Leader
Assetlink Indigenous Services
04.2024 - Current
Hospital Assistant Leading Hand
Concord Repatriation General Hospital
04.2023 - Current
Disability Support Worker
AusNew Home Care
11.2022 - 04.2023
Café Chef
Café Chef Jono’s Kitchen
03.2022 - 10.2022
Cook
Macellaria Bondi
09.2020 - 11.2022
Cleaning Team Leader
Advance Cleaning Australia
08.2019 - 09.2020
Bachelor's degree - Bachelor of Business Information System
Asia Pacific International College
Diploma - Diploma of Finance and Mortgage Broking Management System
Southern Academy of Business And Technology
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