A results-driven and versatile professional with experience spanning quality control, project management, and document control. Proven track record in supervising production line quality, ensuring product compliance, and driving process improvements. Skilled in managing client migration projects, including the successful transition of Samba's clients to SNB Bank, and overseeing document control and planning functions for large-scale projects. Adept at utilizing KPIs to optimize workflows and improve operational efficiency, with a strong focus on documentation, compliance, and bidding plans.
Document Control: Managed and maintained the organization, version control, and timely distribution of project documentation, ensuring compliance with industry standards and client requirements.
(KPIs): Developed and monitored KPIs for document control efficiency, identifying process improvements that reduced delays and optimized workflows.
Bidding Plan Preparation: Coordinated the collection and preparation of project documentation for bidding processes, ensuring all submissions met regulatory and client specifications, contributing to successful project bids
Managed the seamless migration of Samba's clients to SNB Bank, ensuring a smooth transition with minimal service disruption.
Identified and mitigated potential risks during the migration, achieving a 98% client satisfaction rate post-transition.
BSC
BSC