Saad Alharbi

Hawthorn East,VIC

Summary

Driven professional with extensive experience in customer service and sales, notably at Hawraa Opticals. Excelled in problem-solving and active listening, enhancing customer satisfaction and streamlining account management. Demonstrated proficiency in communication and sales techniques, contributing to team success and efficient time management. Achieved significant improvements in customer service metrics.

Overview

years of professional experience

Work History

Customer Service Representative

Saudi National Bank

05.2021 - 10.2022

Assisted customers with inquiries and provided solutions to their problems.
Managed customer accounts and provided exceptional service.

Sales Customer Service

Hawraa Opticals

02.2021 - 04.2021

Handled sales transactions and customer inquiries.
Assisted customers in selecting optical products and provided product information.

Education

MBA - Mathematics

Qassim University

Saudi Arabia

12.2018

Skills

Customer Service
Problem-solving abilities
Active Listening
Critical Thinking

Sales Techniques
Communication Skills
Teamwork
Time Management

Languages

Arabic

Native or Bilingual

English

Full Professional

Timeline