Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Saamir Aref

Fairfield East,NSW

Summary

I am a Motivated individual promoting well-rounded skill set including customer service skills and also a team worker . Always ready and willing to pitch in and perform above expectations and also willing to go above and beyond. Also willing to talk to anyone and listen to what the customers needs. I am also a very honest and polite and eager to learn.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Support Worker

adrent care services
Bankstown , NSW
06.2023 - Current
  • Conducted risk assessments on behalf of service users who were deemed at risk of harm or exploitation.
  • Facilitated group sessions aimed at providing information regarding healthy lifestyles, substance misuse issues.
  • Provided emotional and practical support to vulnerable adults.
  • Reported any incidents or accidents in accordance with company policy and procedure.
  • Supported clients to access education, training or employment opportunities.
  • Assisted clients with personal care, such as showering and dressing.

Service Advisor

toyota
Chullora , NSW
02.2023 - 07.2023
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.

Game Master

breakout escaperoom
Moorebank , NSW
04.2021 - 08.2022
  • Provided technical support for customers encountering issues with their gaming systems.
  • Assisted in the development of new game content and concepts.
  • Developed and maintained a comprehensive database of game rules, regulations and procedures.
  • Analyzed customer feedback to improve user experience with games.

Education

Certificate 3 in Retail -

Chester Hill High School
Sydney, NSW

Skills

  • Service Estimates
  • Computer Skills
  • Customer Service
  • Progress Reporting
  • Team Collaboration
  • Listening Skills
  • Teamwork

Certification

  • White card
  • Drivers license
  • Certificate III of registration

Languages

English
Full Professional
Arabic
Full Professional

Timeline

Support Worker

adrent care services
06.2023 - Current

Service Advisor

toyota
02.2023 - 07.2023

Game Master

breakout escaperoom
04.2021 - 08.2022

Certificate 3 in Retail -

Chester Hill High School

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Saamir Aref