Saba Khateri
Rouse Hill,NSW
Summary
As a retail store manager, I excel in leading high-performing teams and driving sales in dynamic environments. With a strong background in customer service, sales management, and team leadership, I effectively oversee day-to-day operations while ensuring exceptional customer experiences. My strategic approach to inventory management and financial oversight maximizes profitability, while my commitment to employee development fosters a culture of excellence and accountability. Adaptable and results-driven, I thrive in fast-paced settings, leveraging my problem-solving skills to address challenges and capitalize on opportunities. With a keen eye for detail and a passion for continuous improvement, I am dedicated to achieving operational excellence and exceeding business objectives in the competitive retail landscape.
Overview
4
4
years of professional experience
Work History
Store Manager
Cotton On Group - Supre
10.2022 - Current
- Successfully ran day-to-day operations through efficient operational rhythms, ensuring smooth functioning of the store as well as developed and implemented effective rostering strategies for a team of 11 casual employees, optimizing staffing levels to meet business needs.
- Monitored financial performance, analyzing budgets and sales figures to identify areas for improvement and implement cost-saving measures.
- Facilitated the recruitment and training process for new staff members, ensuring they were equipped with the necessary skills to excel in their roles.
Co Store Manager
Just Group - Dotti
- Collaborated with senior management to develop strategic plans and initiatives to drive business growth and profitability.
- Oversaw financial performance by meticulously analyzing numbers and budgets, leading to strategic improvements in profitability and cost management.
Store Manager
Lovisa
10.2020 - 07.2022
- Implementing and maintaining attractive visual merchandising displays to showcase jewellery and accessories effectively
- Setting sales targets and KPIs for the store team and monitoring performance against these metrics.
- Ensuring that customers receive exceptional service and assistance with product selection, styling advice, and after-sales support
Education
Diploma - Human Resources Management
TAFE Online
Skills
- Leadership: Ability to motivate, guide, and inspire teams to achieve goals and maintain high standards of performance
- Customer Service: A focus on providing exceptional customer service to enhance the shopping experience and build loyalty
- Team Building: Skill in recruiting, training, and developing a cohesive team capable of delivering results
Continuous Learning: Willingness to stay updated with industry trends, best practices, and emerging technologies to remain competitive in the retail sector
- Marketing Awareness: Understanding of marketing principles to promote products effectively and drive sales
Languages
Persian
Native or Bilingual
Timeline
Store Manager
Cotton On Group - Supre
10.2022 - Current
Store Manager
Lovisa
10.2020 - 07.2022
Co Store Manager
Just Group - Dotti
Diploma - Human Resources Management
TAFE Online
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