Saba Mehboob
Sydney,NSW
Summary
Quality management and compliance professional with over 12 years of experience in implementing ISO 9001, ISO 14001, and ISO 45001 systems. Proven success in leading certification projects, enhancing risk management, and developing real-time reporting tools, contributing to informed decision-making and operational excellence.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Projects and Quality Assurance Coordinator
Supply Nation
Sydney, NSW
04.2025 - 04.2026
- Executed Integrated Management Systems project to achieve compliance with ISO 9001, ISO 14001, and ISO 45001.
- Developed the IMS project plan including scope, milestones and risks in consultation with stakeholders.
- Prepared audit plans and conducted internal audits and compliance reviews, managing non-conformities and implementing corrective actions for continuous improvement.
- Developed, reviewed and maintained policies, procedures, governance frameworks, and risk registers with controls for risks related to quality, environment, work health and safety, and cultural safety.
- Established centralised SharePoint repository and automated operational registers through Power Automate workflows, enhancing information architecture and usability for stakeholders.
- Developed Power BI dashboard providing leadership team real-time visibility of open actions and compliance performance, facilitating informed decision-making.
- Improved the complaints management process, including the complaints register and categorisation of complaints for more effective reporting.
- Designed and delivered staff training on management system requirements and compliance obligations which helped staff adopt new standards and procedures.
Compliance and Business Assurance Manager
British Council
, Pakistan
05.2022 - 11.2024
- Assurance on the compliance of exam processes with British Council and external exam board standards travelling across Pakistan.
- Developed compliance monitoring system that ensured adherence to company policies, enhancing accountability.
- Conducted investigations on compliance matters, identifying root causes and recommending corrective actions.
- Developed and monitored Compliance dashboard (Power BI) to track compliance metrics and implement targeted improvement strategies.
- Conducted and planned internal audits, inspections, risk assessments and coordinated with the exams delivery teams to ensure non-compliance issues are addressed with corrective actions using Protecht.
- Inspection of more than 100 educational institutions working with stakeholders to assess alignment with Cambridge International Education standards for issuance of certificates.
- Trained compliance learning and development for the South Asia Exams Job Shadowing Project and delivered training in Sri Lanka.
Compliance Manager
Imarat Group of Companies (Pvt) Ltd
, Pakistan
02.2019 - 04.2022
- Led the compliance function and managed staff, developing policies, risk registers, planning and conducting audits, root cause analysis and corrective actions aligned with organisational objectives.
- Identified and managed compliance, fraud, and regulatory risks; coordinated registrations and licensing; provided evidence-based reports and advice on controls and corrective actions to mitigate risk.
- Developed project plans, managed resources, established milestones, and assessed project risks to ensure alignment with compliance objectives.
- Implementation of ISO 9001:2015 Quality Management System (QMS) project and successfully achieved certification for the Imarat Group, including Graana, Agency21, and Amazon SMC achieving certification within six months. The outcome made Imarat Pakistan's first real estate organisation certified to the standard.
- Developed a performance management system and trained employees on policies, procedures, quality requirements and project management tools.
- Improved lead-management processes through implementation of Bitrix24, enhancing tracking and communication for the call center.
- Supported SAP implementation for finance and HR.
Compliance Executive
Techaccess Pakistan (Pvt) Ltd
, Pakistan
04.2015 - 01.2019
- Led transition from ISO 9001:2008 to ISO 9001:2015, ensuring compliance with updated standards.
- Supervised staff in planning and conducting internal audits, developing annual audit plan, quality objectives, KPIs, and policies and procedures to enhance compliance framework.
- Coordinated the development of documentation for ISO 27001 implementation.
- Created quarterly business review reports that informed PMO strategies, optimized sales targets, and facilitated performance monitoring.
Software Quality Assurance Analyst
Project Vision (PAF)
, Pakistan
05.2013 - 03.2015
- Tested real-time air defence monitoring systems and managed test cases, defining test cases, conducting user acceptance testing, and validating results against user requirements using Bugzilla.
- Implemented and maintained Quality Document Management System using Git and SVN across Linux and Windows environments, enhancing collaboration among software project teams.
- Developed and documented software life-cycle processes aligned with ISO/IEC 12207:2008 and MIL-STD-498; conducted internal audits to ensure compliance and improve process adherence.
Education
Master of Engineering Management -
National University of Sciences and Technology
Pakistan01-2016
Bachelor of Information and Communication System Engineering -
National University of Sciences and Technology
Pakistan01-2012
Skills
- ISO management systems
- Leadership and delivery: Team leadership, end-to-end recruitment, staff training, stakeholder engagement
- Quality management
- Power BI
- Risk assessment
- Compliance auditing
Personal Information
Title: Quality Management, Internal Audit and Compliance Professional
Certification
Integrated Management Systems, Risk Training Professionals, Australia | 2025, Exemplar Global QM, Auditing Quality Management Systems (ISO 9001:2015); EM, Auditing Environmental Management Systems (ISO 14001:2015); OH 45001, Auditing OH&S Management Systems (ISO 45001:2018)., Quality Management Systems (QMS) Auditor/Lead Auditor (ISO 9001:2008), IQCS Certification | 2014, IRCA-certified training course. Achieved first position in the course examination., Annex SL Module 1 and ISO 9001:2015 Module 2 - Auditor Transition Courses, SGS Academy | 2016, IRCA-certified training courses.
Timeline
Projects and Quality Assurance Coordinator
Supply Nation
04.2025 - 04.2026
Compliance and Business Assurance Manager
British Council
05.2022 - 11.2024
Compliance Manager
Imarat Group of Companies (Pvt) Ltd
02.2019 - 04.2022
Compliance Executive
Techaccess Pakistan (Pvt) Ltd
04.2015 - 01.2019
Software Quality Assurance Analyst
Project Vision (PAF)
05.2013 - 03.2015
Master of Engineering Management -
National University of Sciences and Technology
Bachelor of Information and Communication System Engineering -
National University of Sciences and Technology