Saba Yasmeen
Gold Coast,QLD
Summary
Personable and dedicated Customer Service Representative with extensive experience of 4 years in Banking industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
Customer Service Representative (4 Years)
Wells Fargo
Hyderabad, Telangana
02.2014 - 12.2018
- · My role in the company was to support general activities accurately and efficiently process account opening as per KPIs.
- · Contributed to Account opening and due diligence process including Customer data collection and data entry.
- · Supported Customers with enquiries, maintenance on accounts and process applications for credit products.
- · Inbound and Outbound calling to maintain and build Customer relationships.
- · Have in-depth conversation with Customers about how we can support their banking needs including Home Loans, Debit and Credit cards, checking accounts, and Saving accounts.
- · Provide options for the Customers through educating and demonstrating of our in-branch technology and digital banking options.
- · Resolving Customer issues in Inward/Outward remittance processing.
- Resolving Customer issues and maintaining high quality service to enhance customer satisfaction.
Education
Master of Business Administration - Accounting And Finance
Holmes Institute
Gold Coast, QLD12-2021
Skills
- Customer Support
- Excellent Communication
- Inbound And Outbound Calling
- Microsoft Excel
- Microsoft Power Point
- Microsoft Word
- Microsoft OfficeSuite
Visa Status
- Permanent Resident ( Full Work Rights )
Availability
- Immediate Availability
Timeline
Customer Service Representative (4 Years)
Wells Fargo
02.2014 - 12.2018
Master of Business Administration - Accounting And Finance
Holmes Institute
Similar Profiles
PATRICIA M. SCHERERPATRICIA M. SCHERER
Regional Bank Private Banker II at Wells Fargo Bank / Wells Fargo AdvisorsRegional Bank Private Banker II at Wells Fargo Bank / Wells Fargo Advisors
Andrew S. HollenbachAndrew S. Hollenbach
Collateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NACollateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NA
Laxmikanth ChittampallyLaxmikanth Chittampally
Senior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells FargoSenior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells Fargo
Mayank OberoiMayank Oberoi
Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)
Isabel Anna VoukelatosIsabel Anna Voukelatos
Retail Associate at Zara InditexRetail Associate at Zara Inditex