Provided support in washing hair, performing blow-drys, and applying color.
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Created a welcoming atmosphere by greeting clients upon arrival and offering refreshments while they waited for their appointments.
- Promoted salon loyalty programs, driving repeat business and building long-term relationships with clients.
- Ensured smooth salon operations by managing appointment scheduling and confirming bookings with clients.
- Streamlined communication between stylists and clients during consultations to ensure accurate understanding of desired outcomes from hair services provided.
- Consistently met or exceeded sales goals for retail hair products, contributing to the overall success of the salon.
- Contributed to maintaining a hygienic environment by sterilizing tools and equipment regularly.
- Assisted in the training of new employees, sharing expertise in salon procedures and best practices for client satisfaction.
- Improved client satisfaction by providing exceptional hair care services and maintaining a clean, organized work station.
- Maintained up-to-date knowledge of industry trends and techniques to provide clients with relevant advice on hair care practices.
- Collaborated with team members to keep the salon stocked and well-organized for optimal workflow efficiency.
- Helped improve overall salon efficiency by assisting with inventory management processes, including ordering supplies as needed.
- Increased stylist productivity by prepping workstations before each appointment, ensuring all necessary supplies were available when needed.
- Provided exceptional customer service, addressing any concerns or complaints promptly and professionally.
- Enhanced customer experience by offering personalized consultations and recommending suitable hair treatments.
- Assisted in increasing salon revenue through upselling products and services during appointments.
- Exhibited strong multitasking skills while juggling numerous tasks simultaneously, such as answering phones, checking out customers, washing towels, or sweeping floors.
- Supported hairstylists with color mixing, shampooing, and blow-drying for efficient client service.
- Ensured client satisfaction through timely follow-up calls to inquire about service experiences and invite them back for future appointments.
- Aided in reducing wait times by promptly preparing clients for their appointments with hairstylists.
- Demonstrated adaptability by assisting hairstylists with various tasks as needed, including cutting, styling, and coloring services.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Helped prepare clients for hair service.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Answered telephone calls to provide information and schedule new appointments.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Prepared and mixed color formulas for clients' hair.
- Massaged clients' scalp during shampoos.
- Offered exceptional service and support to walk-in and scheduled customers.
- Educated clients on how to maintain healthy hair.
- Set appointments for approximately Number clients per day.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Answered phone calls and emails to schedule client appointments.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Developed loyal following of clients by providing high-quality services.
- Maintained regular client list and successfully handled walk-in customers.
- Used social media platforms to promote salon and services.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Demonstrated thorough knowledge of all salon products and services.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Styled hair, makeup and nails for customers for special events and occasions.
- Developed creative techniques to provide clients with latest hairstyles.
- Offered professional cuts, color services and extensions to salon customers.
- Increased revenue through effective customer service and inventory management.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Trained new cosmetologists on makeup and skincare products and techniques.