Summary
Overview
Work History
Education
Skills
Referee
Timeline
Generic

BILAL AHMAD ALI KHIL

31-33 Warren Park Place, Narre Warren South,Australia

Summary

Dynamic Ex-Retail Business Owner ( in Afghanistan) with a proven track record in driving strategic growth and boosting revenue through effective leadership and sales promotion strategies. Skilled in team leadership and cost reduction, with a multilingual edge in Pashto, Dari, Farsi or Persian and Urdu. Currently, a Pharmacy Staff and Storeperson at Chemist Warehouse, responsible for and managing other storeman within the same facility and doing exceptional in creating customer-oriented atmospheres and achieving sales targets, demonstrating exceptional multitasking and attention to detail.

Overview

11
11
years of professional experience

Work History

Pharmacy Staff and Storeman

Chemist Warehouse
07.2022 - Current
  • Mentoring other storeman working along with me
  • Diverse Product knowledge
  • Restocked shelves and helped customers locate desired items.
  • Received and checked incoming goods for damage and discrepancies with paperwork.
  • Managed receiving area efficiently by organizing incoming shipments and verifying accuracy against purchase orders.
  • Collaborated with team members to optimize store operations and achieve performance goals.
  • Enhanced customer satisfaction through personalized assistance and product recommendations.
  • Resolved customer complaints professionally, providing solutions that met both their needs and company policies.
  • Assisted in training new employees, sharing knowledge of store procedures and best practices.
  • Sorted and delivered materials to different work areas and staff.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Received incoming supplies and stocked in correct locations.
  • Processed payments for prescriptions and accurately completed cash and credit card transactions.
  • Optimized space utilization within the warehouse, implementing effective stacking and storage strategies.
  • Conducted quality checks on incoming goods before storage or distribution to ensure they met company standards.
  • Demonstrated excellent attention to detail while verifying incoming shipments against invoices or purchase orders for accuracy.
  • Contributed to team success by actively participating in staff meetings, sharing feedback on operational improvements, and assisting colleagues when needed.

Retail Business Owner

Self-employeed
01.2014 - 01.2020
  • Established rapport with customers using active listening and interpersonal skills.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Maintained records related to sales, returns and inventory availability.
  • Trained and coached new and existing employees to boost staff productivity.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Conducted audit inspections and independent checks to verify parts and materials.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Entered income and expense details into business databases to track purchases and address variances.
  • Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.

Education

Bachelor in Law And Political Science

Abu Rayhan Al-Biruni
Karte 4 Kabul, Afghanistan

Skills

  • Team leadership and coaching
  • Multilingual
  • Mathematical Calculation and Reasoning
  • Problem-solving abilities
  • Multitasking and Prioritization
  • Hardworking, Honest and Reliable
  • Attention to detail and a Strategic thinker
  • Interpreting orders
  • Conflict Resolution
  • Operating register
  • Product Knowledge and Damage control
  • Professional and easily Adapting to change

Referee

Azhar- Retail Manager at Chemist Warehouse Westfield Fountain gate 

Mob: 0416 453 621


Sam- Pharmacy Manager at Chemist Warehouse Westfield Fountain gate

Mob: 0404 010 798


Timeline

Pharmacy Staff and Storeman

Chemist Warehouse
07.2022 - Current

Retail Business Owner

Self-employeed
01.2014 - 01.2020

Bachelor in Law And Political Science

Abu Rayhan Al-Biruni

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BILAL AHMAD ALI KHIL