BILAL AHMAD ALI KHIL
31-33 Warren Park Place, Narre Warren South,Australia
Summary
Dynamic Ex-Retail Business Owner ( in Afghanistan) with a proven track record in driving strategic growth and boosting revenue through effective leadership and sales promotion strategies. Skilled in team leadership and cost reduction, with a multilingual edge in Pashto, Dari, Farsi or Persian and Urdu. Currently, a Pharmacy Staff and Storeperson at Chemist Warehouse, responsible for and managing other storeman within the same facility and doing exceptional in creating customer-oriented atmospheres and achieving sales targets, demonstrating exceptional multitasking and attention to detail.
Overview
11
11
years of professional experience
Work History
Pharmacy Staff and Storeman
Chemist Warehouse
Westfield Fountain Gate
07.2022 - Current
- Mentoring other storeman working along with me
- Diverse Product knowledge
- Restocked shelves and helped customers locate desired items.
- Received and checked incoming goods for damage and discrepancies with paperwork.
- Managed receiving area efficiently by organizing incoming shipments and verifying accuracy against purchase orders.
- Collaborated with team members to optimize store operations and achieve performance goals.
- Enhanced customer satisfaction through personalized assistance and product recommendations.
- Resolved customer complaints professionally, providing solutions that met both their needs and company policies.
- Assisted in training new employees, sharing knowledge of store procedures and best practices.
- Sorted and delivered materials to different work areas and staff.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Received incoming supplies and stocked in correct locations.
- Processed payments for prescriptions and accurately completed cash and credit card transactions.
- Optimized space utilization within the warehouse, implementing effective stacking and storage strategies.
- Conducted quality checks on incoming goods before storage or distribution to ensure they met company standards.
- Demonstrated excellent attention to detail while verifying incoming shipments against invoices or purchase orders for accuracy.
- Contributed to team success by actively participating in staff meetings, sharing feedback on operational improvements, and assisting colleagues when needed.
Retail Business Owner
Self-employeed
Afghanistan, Kabul
01.2014 - 01.2020
- Established rapport with customers using active listening and interpersonal skills.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Maintained records related to sales, returns and inventory availability.
- Trained and coached new and existing employees to boost staff productivity.
- Evaluated suppliers to maintain cost controls and improve operations.
- Conducted audit inspections and independent checks to verify parts and materials.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Entered income and expense details into business databases to track purchases and address variances.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
Education
Bachelor in Law And Political Science
Abu Rayhan Al-Biruni
Karte 4 Kabul, AfghanistanSkills
- Team leadership and coaching
- Multilingual
- Mathematical Calculation and Reasoning
- Problem-solving abilities
- Multitasking and Prioritization
- Hardworking, Honest and Reliable
- Attention to detail and a Strategic thinker
- Interpreting orders
- Conflict Resolution
- Operating register
- Product Knowledge and Damage control
- Professional and easily Adapting to change
Referee
Azhar- Retail Manager at Chemist Warehouse Westfield Fountain gate
Mob: 0416 453 621
Sam- Pharmacy Manager at Chemist Warehouse Westfield Fountain gate
Mob: 0404 010 798
Timeline
Pharmacy Staff and Storeman
Chemist Warehouse
07.2022 - Current
Retail Business Owner
Self-employeed
01.2014 - 01.2020
Bachelor in Law And Political Science
Abu Rayhan Al-Biruni