Sabaha Imran
Melbourne,VIC
Summary
Seasoned Sales and Project Coordinator knowledgeable about selling in B2C/B2B environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Accomplished in overseeing business operations and meeting sales,revenues and company profit goals.
Overview
7
7
years of professional experience
Work History
Sales and Project Coordinator
Envivo Ltd
08.2022 - 09.2023
- Create new formats for client-facing proposals.
- First point of contact for the company internal teams (civil engineers, planners, surveyors, geospatial)
- Worked alongside business development manager for new business opportunies
- Prepare agreements and process necessary documents.
- Building/Maintain client relations
- Leveraged platforms such as Tenderlink and Transit NZ to find relevant job prospects.
- Managed the logistics of seminars, conferences, and workshops.
- Organized all proposal-related documentation.
- Employed Float, MS Project, and MS Teams for a unified resource management approach.
- Maintain the standardised project tracking process
- Set-up job files as per standard operating procedures
- Track progress along with sales metrics.
- Use project management and time recording tools to monitor budget and resource spend
- Delivered timely project status updates to stakeholders.
- Assist to establish and monitor quality management systems including policies and procedures, standards, audits and process improvement
- Ensuring sales within the project budget are being met
- Processing end of month multi-disciplinary invoices
Sales Coordinator
Geofabrics Ltd
10.2021 - 08.2022
- Delivered comprehensive product knowledge to contractors via phone,email, and live chats
- Identifying new sales opportunities
- Maintained regular attainment of sales targets.
- Pursued potential clients to enhance sales opportunities.
- Performed database maintenance efficiently.
- Ensured sales remained within budget expectations.
- Monitored and adjusted project forecasts regularly.
- Running WIP reports, interpreting and distributing to Project Job Managers
- Preparing invoices
- Compiling project related documentation in line with Company policies and procedures i.e
- Report management and distribution from reporting tool (Power BI)
- Assisting Project Job Managers monitor jobs through job life-cycle, including creation, maintaining and closure, in practice management system
- Conducted training sessions on practice management system.
- Producing correspondence and documents through a variety of software packages i.e
Sales Support Coordinator
Chemiplas NZ Ltd
04.2018 - 09.2021
- Supervised hello inbox, fax machine, and text message operations.
- Performed timely credit card checks for customers.
- Executing pre-checks on loan applications.
- Processing loan applications over the phone/email.
- Arranging meetings with clients to sign loan contracts.
- Providing customer service through via phone and email.
- Checking serviceability for applications.
- Consistently maintained high levels of client satisfaction.
Customer Service Administrator
The Lending People
12.2016 - 04.2018
- Managing the hello inbox, fax machine and text message system
- Conduct credit card and license check for customers in a timely manner
- Conducting loan application pre-checks
- Processing loan applications over the phone/email
- Arranging meetings with clients to sign loan contracts
- Providing customer service through via phone and email
- Checking serviceability for applications
- Providing exceptional Customer service to all clients
Education
Bachelors of Business - Business
Auckland University of Technology
Skills
- Business Forecasting & Budgeting
- Sales Expertise
- Project Estimation & Quoting
- Customer Service
- Sales Performance Monitoring
- Quality Control
- Health & Safety Management
- Contract Management
- Interpersonal & Communication
Languages
English
Urdu/Hindi
References
References available upon request
Timeline
Sales and Project Coordinator
Envivo Ltd
08.2022 - 09.2023
Sales Coordinator
Geofabrics Ltd
10.2021 - 08.2022
Sales Support Coordinator
Chemiplas NZ Ltd
04.2018 - 09.2021
Customer Service Administrator
The Lending People
12.2016 - 04.2018
Bachelors of Business - Business
Auckland University of Technology
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