Sabaina Gull
Belmore,NSW
Overview
15
15
years of professional experience
Work History
Consule Operator
Metro Petroleum Lakamba
01.2023 - Current
- Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
- Maintained a safe working environment by adhering to established health and safety protocols during console operations.
- Observed and reported suspicious activities and persons.
- Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
- Increased productivity through efficient management of multiple tasks.
- Generated reports covering details about data, system operation, and error monitoring.
- Followed work orders precisely to identify products needed, materials required and sequences to correctly completing assignments.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Build up professional communication with customer by resolving their problems and provide information regarding products.
- Serve customer at till and balancing of cash vouchers.
- Maintain cleanness of work place using proper health and safety protocols.
Operations Department
The Bank Of Punjab
03.2010 - 11.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with customers and corporate department.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Analyzed and reported on key performance metrics to senior management.
- Facilitated smooth collaboration between departments through clear communication channels.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Developed and implemented strategies to maximize customer satisfaction.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Increased profit by streamlining operations.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
- Strengthened communication skills through regular interactions with others.
Education
Diploma of Nursing -
IHNA Parramatta
Sydney, NSW03-2027
B.ed -
AIOU
Islamabad01-2015
Master of Science - Economic
Preston University
Islamabad01-2011
Bachelor of Arts - Statistic, Economic
Post Graduate College Satellite Town
Rawalpindi 01-2009
INtermediate - Maths, Statistic, Economics
Post Graduate College Satellite Town
Rawalpindi01-2006
Matriculation -
Mc Girls High School
Rawalpindi01-2004
Skills
- Software installation
- CCTV camera monitoring
- Data backup management
- Remote support
Languages
English
Full Professional
Hindi
Full Professional
Interests
- I enjoy helping others and giving back to the community
- Cooking
- Reading
- Yoga
- Volunteering
- Swimming
Timeline
Consule Operator
Metro Petroleum Lakamba
01.2023 - Current
Operations Department
The Bank Of Punjab
03.2010 - 11.2022
Diploma of Nursing -
IHNA Parramatta
B.ed -
AIOU
Master of Science - Economic
Preston University
Bachelor of Arts - Statistic, Economic
Post Graduate College Satellite Town
INtermediate - Maths, Statistic, Economics
Post Graduate College Satellite Town
Matriculation -
Mc Girls High School
Similar Profiles
Aryaman JulkaAryaman Julka
Store Manager at Metro PetroleumStore Manager at Metro Petroleum
Vishal PatelVishal Patel
Store Manager at Metro PetroleumStore Manager at Metro Petroleum
Sravani LinganaboinaSravani Linganaboina
Customer Attendant at Metro PetroleumCustomer Attendant at Metro Petroleum
Te Kui NgahereTe Kui Ngahere
Warehouse Morning Team Trainer at JD Sports Fashion Ltd PtyWarehouse Morning Team Trainer at JD Sports Fashion Ltd Pty
Liam TabacchiLiam Tabacchi
Light Vehicle Mechanic at Bridgestone RockdaleLight Vehicle Mechanic at Bridgestone Rockdale