Sabaresh Jayaraman Natarajan
Adelaide,SA
Summary
Driven by a passion for excellence, I leveraged my organizational skills and mentorship abilities at RAA to exceed sales KPIs, achieving a gold star status consistently. My background as a Retail Sales Consultant and Meter Data Analyst showcases my adeptness in customer service and data analysis, underpinning my commitment to continuous improvement and team development. I also strive in creating a successful team with rich vein of humor and inclusiveness that boosts productivity and excellence inside and outside of RAA.
Overview
8
8
years of professional experience
Work History
Retail Sales Consultant
RAA
Adelaide, SA
11.2024 - Current
- Consistent in achieving sales KPI's: Gold star in all but 2 months between April 2024 - January 2025, still achieved 100% in rest two months.
- Coach and develop new consultants through buddying (pre-induction), floor walking (post-induction), and also via quality assurance monitoring.
Meter Data Analyst
Red Energy
07.2022 - 10.2023
- Billing customers and sending out e-bills to consumers.
- Creating and managing customer accounts to their minute details.
- Meter exchanges, managing NMB, and PNMB customer accounts.
Production Technician
Bickford’s Australia
09.2021 - 07.2022
- Maintaining and monitoring processes using visual observation, process data, and online testing.
- Equipment calibration for quality production involves identifying potential problems and troubleshooting issues using technical capabilities.
- Preparation and validation of production documents, standard operating procedures, manufacturing batch records, and productivity reports.
Console Operator
Tip Top Liberty Fuel Station
09.2020 - 09.2021
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Provided general administrative support including filing documents, scheduling appointments.
- Delivered continuous training to associates to maximize performance and customer relations skills.
Customer Service Attendant
Caltex Star mart
03.2019 - 09.2020
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Provided general administrative support including filing documents, scheduling appointments.
- Delivered continuous training to associates to maximize performance and customer relations skills.
Junior Analyst
Cognizant Tech Solutions
01.2017 - 01.2018
Education
Master of IT Enterprise Management -
University of South Australia
Adelaide, SA01.2021
Bachelor of Engineering - Computer Science and Engineering
Sathyabama University
India01.2017
Higher Secondary School -
S.D.A.V Hr. Sec. School
India01.2013
Skills
- Organization and structure
- Help peers achieve the best out of themselves
- Mentor and help develop sales and service skills
- Constantly pitch ideas on mental and physical well-being
- Create and develop a team culture
- Consultative approach to employee needs
- Constantly looking out for opportunities to improve my skill set and knowledge
References
References available upon request.
Timeline
Retail Sales Consultant
RAA
11.2024 - Current
Meter Data Analyst
Red Energy
07.2022 - 10.2023
Production Technician
Bickford’s Australia
09.2021 - 07.2022
Console Operator
Tip Top Liberty Fuel Station
09.2020 - 09.2021
Customer Service Attendant
Caltex Star mart
03.2019 - 09.2020
Junior Analyst
Cognizant Tech Solutions
01.2017 - 01.2018
Master of IT Enterprise Management -
University of South Australia
Bachelor of Engineering - Computer Science and Engineering
Sathyabama University
Higher Secondary School -
S.D.A.V Hr. Sec. School
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