Sabbir Ahmed Sunnaby
Box Hill
Summary
Proven problem-solver and dedicated team player, excelled in roles at Uber Eats and BTI, enhancing customer satisfaction and project efficiency. Leveraged strong communication and time management skills to exceed expectations. Achieved timely delivery and accuracy, demonstrating a flexible approach and commitment to excellence without exceeding a numerical percentage.
Overview
4
4
years of professional experience
Work History
Food Delivery Driver
Uber Eats
09.2024 - Current
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Navigated efficiently through various routes for timely food deliveries.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
Civil Engineering Intern
BTI
06.2021 - 08.2021
- Assisted with construction site inspections to ensure projects were executed according to design specifications and applicable codes.
- Supported successful project completion by performing quality control checks on engineering calculations and design drawings.
- Enhanced project efficiency by assisting in the preparation and review of civil engineering designs, plans, and specifications.
- Accompanied senior technical staff for on-site inspections during construction, learning how to communicate design requirements with contractors and equipment suppliers.
- Facilitated timely project delivery through efficient coordination of materials testing and reports analysis.
- Reviewed contractor submittals for adherence to technical specifications on construction projects.
Education
Master of Professional Engineering - Civil Engineering
University of Technology Sydney
Sydney, NSW03-2026
Bachelor in Civil & Environmental Engineering - Civil Engineering
North South University
Dhaka, Bangladesh08-2022
Skills
- Problem-solving
- Customer service
- Quick learner
- Hardworking and responsible
- Time management
- Excellent communication
- Relationship building
- Dedicated team player
- Flexible schedule
- Customer communication
- Decision-making
Languages
English
Professional Working
Bengali
Native or Bilingual
Timeline
Food Delivery Driver
Uber Eats
09.2024 - Current
Civil Engineering Intern
BTI
06.2021 - 08.2021
Master of Professional Engineering - Civil Engineering
University of Technology Sydney
Bachelor in Civil & Environmental Engineering - Civil Engineering
North South University
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