Summary
Overview
Work History
Education
Languages
Professional Development
Demonstratedskillsabilities
Hobbies and Interests
References
Timeline
Generic

Saber Ansari

Kellyville

Summary

Highly skilled Facilities and Project Manager with extensive experience in contractor management, security management, contracts management, and team leadership. Known for exceptional organizational, communication, and negotiation abilities. Committed to delivering results and contributing to team success with dedication and flexibility.

Overview

22
22
years of professional experience

Work History

Senior Facilities and Project Manager

InvoCare Pty Ltd
10.2017 - Current
  • Manage the delivery of services for entire portfolio in NSW and ACT (110 Locations) ensuring all locations are maintained
  • Delivery of National Branding Optimisation (NBO) across NSW and ACT
  • Manage and delivery of rebranding projects across the portfolio on time and budget
  • Managing delivery of refurbishment projects in NSW and ACT
  • Ultimate responsibility for managing the delivery of services in a manner that ensures an effective and efficient property environment for all locations and that protects the value of InvoCare Investment
  • National and local tendering of various services
  • Consolidating services and achieve cost savings
  • Delivery of security and safety projects across NSW and ACT
  • Active management of subcontractors through effective leadership and communication; ensuring WHSE policies and procedures are met and maintained by all stakeholders
  • Manage CAPEX and OPEX budget and monitor financial performance
  • Develop CAPEX and OPEX budget
  • Develop the Annual Service Delivery Plan for various services
  • Facilitate planning and programming for prescribed maintenance, services, and activities, in line with Australian Standard
  • Prepare and provide monthly reports and information as required.

Contract Manager / Estate Manager

Brookfield Global Integrated Solutions
04.2016 - 10.2017
  • Managed the delivery of the Jacksons Landing Community Association (JLCA) contract, ensuring that contractual performance KPIs were achieved
  • Managed the customer account and met all contractual obligations
  • Ensured an effective and efficient common property environment for all owners, protecting the value of the clients' investments
  • Led JLCA to meet all contract and customer standards, providing exceptional customer advocacy
  • Managed 23 Strata Plans, overseeing one Senior Facilities Manager and five Facilities Managers
  • Actively managed subcontractors, ensuring compliance with WHSE policies and procedures
  • Managed contract financial performance, including invoicing, payments administration, financial management, and debtor collection
  • Ensured accurate monthly billing and entity split allocation based on hours dedicated
  • Developed the Annual Service Delivery Plan, including WHSE Plan, Training Plans, Disaster Plan, Maintenance strategies, PPM, and Team planning
  • Developed the Annual Equipment and Equipment Schedules Audit and assisted with the Annual Asset Audit
  • Attended quarterly meetings with the Jacksons Landing Community Association
  • Managed Jacksons Landing Community Association contract
  • Led JLCA to meet contract and customer standards
  • Managed financial performance and client meetings.

Senior Facilities Management Consultant

Department of Finance Services and Innovation NSW Public Works
01.2015 - 04.2016
  • Provided commercially viable and respected FM consultancy services to contribute to improved business performance
  • Developed, in consultation with the Strategy Manager, FM-related contracts for internal and external administration
  • Delivered and managed FM-related consultancy projects
  • Established, developed, and maintained key business relationships with client agencies, suppliers, and other stakeholders, both external and internal to the business unit
  • Managed the business commitment to, compliance with, and communication of relevant probity, procurement, and contract management legislation, policies, and procedures related to facilities management and related service agreements
  • Provided timely advice and information to client agencies and best practices in asset management to achieve optimal business functionality
  • Liaised with all stakeholders, externally and internally
  • Managed Facilities Management Contracts
  • Developed tender documents for the Whole of Government Security Services Contract
  • Provided FM consultancy services
  • Developed FM-related contracts
  • Managed business compliance and stakeholder relationships.

Senior Facilities Manager

DTZ Facilities Management – Westpac Group Account
07.2014 - 12.2014
  • Managing critical Westpac Group building with 7000 employees at 275 Kent Street, Sydney
  • Managing 7 Facilities managers and 5 x Handy Man
  • Being first point of contact and liaise all aspects of Facilities Management with base building team and Westpac Group property team
  • Accountability for the successful day-to-day operation of the contract
  • Management of cleaning contract for the entire building
  • Assess, supervise and review all maintenance work undertaken by staff on site or sub-contractors
  • Meet with clients on a weekly basis
  • Manage day-to-day operations without distraction to tenants
  • Allocate resources and manage tradespeople and contractors on multiple concurrent jobs
  • Liaise with client and contractors on property issues risk management, WHS, sustainability and reporting
  • Management of capital works projects
  • Review sub-contractor quotations for accuracy and monitor and approve any works undertaken.

Senior Facilities Manager

DTZ Facilities Management – Road & Maritime Services Contract
09.2012 - 07.2014
  • Manage ongoing client relationship and provide feedback and liaise daily
  • Managing, motivating, and supervising staff, demonstrate leadership and responsibilities
  • Work closely with the Contract Manager to identify, develop, implement, embed and measure innovation and service improvement
  • Work closely with client operation team and other stake holders
  • Managing critical sites, data centres and High-Rise Buildings
  • Manage contractor’s activity and performance as per contractual obligation to ensure KPIs are met, HVAC, Fire, Electrical, Plumbing, AV System, Security System, CCTV System, BMS System, Ground Maintenance, Pest Control, Waste Management, Cleaning
  • Successful day-to-day operation of buildings, contract, and service providers
  • Analysing and interpret business needs, processes and operational problems, preparing scope for capital work projects
  • Act as a first point of contact to deal with DTZ Services Customer Service Centre, holding regular fortnightly, meeting with CSC manager to ensure all issues are resolved across the portfolio
  • Deal with facilities issues and solves problems efficiently and timely
  • Manage 6 x Facilities Managers and 2 x Facilities Coordinators and 2 x admin staff
  • Managed and completed merger of 17 new TfNSW high rise buildings to the existing portfolio of RMS.

Senior Facilities Manager

Excel Building Management
05.2011 - 09.2012
  • Managed capital work projects and service providers
  • Attended executive meetings and AGMs.

Project Manager

NSW Public Works
08.2010 - 05.2011
  • Scope projects and prepare estimates for project works, managing multiple sites as Principal Contractor
  • Supervise and induct sub-contractors, overseeing performance and teamwork
  • Managed site safety and review SWMS for all approved works and generic SWMS for day-to-day reactive jobs
  • Attend meetings with client and contractors to determine requirements and discuss project progress
  • Provide solutions and suggestions for all maintenance related issues
  • Manage projects from scope through to final completion, review quotations and meet deadlines
  • Provided completion certificate and conducted audits during work in progress
  • Communicated with Department of Education regarding monthly/annual/reactive maintenance and school projects
  • Communication with sub-contractors, clients, and senior management both verbally and in writing
  • Managed, lead and direct a team of in-house technicians
  • Managed reactive maintenance and coordinate program maintenance for 273 schools.

Area Manager

Spotless Managed & Support Services – Department of Education & Training
06.2008 - 07.2010
  • Successful day-to-day operations of the contract and manage 3 x Customer Service Managers
  • Manage 106 school’s reactive maintenance and capital works projects
  • Implement and schedule preventative maintenance on an annual and monthly basis
  • Manage maintenance for Ultimo TAFE direct to Department of Education program and reactive maintenance
  • Manage various minor capital work projects
  • Meet monthly budget, prepare, and extract data for monthly client meeting and monthly report
  • Allocate resources and manage a range of projects and contractors on multiple concurrent projects
  • Provide suggestions and technical advises to clients as required
  • Liaise with clients and contractors on maintenance issues, risk management, OH&S, sustainability, and reporting
  • Ensure the contract’s sub-contractors and suppliers are effectively managed, maximising the delivery of services in accordance with the contract requirements, system requirements and cost effectively as possible
  • Maintain compliance with all Spotless polices and guidelines
  • Promote and monitor compliance of company policies with colleagues and subcontractors
  • Ensure accurate project records and feedback maintained
  • Undertake site visits and work assessments, communicating project requirements with clients
  • Maintain a professional, commercial approach in communications, striving to maximise growth within the contract.

Senior Facilities Manager – Property & Facilities

Spotless Pty Ltd – City of Sydney Portfolio
09.2002 - 06.2008
  • Project management of Annual Fire Safety Statement (AFSS) for Sydney Council sites assuming 100% accountability for the successful day-to-day operation of the contract
  • Facilities management of high-rise buildings for City of Sydney Council, Town Hall House, Sydney Town Hall (Heritage Building), Customs House (Heritage Building), Woolworth’s Building and other buildings in the CBD
  • Manage day-to-day operations without distraction to tenants
  • Allocate resources and manage a tradespeople and contractors on multiple concurrent jobs
  • Liaise with tenants and contractors on property issues risk management, OH&S, sustainability, and reporting
  • Management of capital works projects for the City of Sydney Council
  • Review sub-contractor quotations for accuracy and monitor and approve any works undertaken
  • Provide accurate assessments, quotations, suggestions and technical advises to clients
  • Undertake site visits and work assessments, communicating job requirements with the City of Sydney Council.

Education

Diploma of Facilities Management -

University of New England

Languages

English
Persian/Dari

Professional Development

  • Facilities Management
  • Project Management
  • Contractor Management
  • Client Service Management
  • Negotiation and Problem Solving
  • People Management
  • Reviewing Safe Work Method Statements
  • SAP System, Du Pont Safety Resources/Managing Safety for Site Supervision
  • Managing People for Performance
  • Customer Service Courses
  • OH&S General Induction for Construction Work in NSW (Green Card)
  • Microsoft Word, PowerPoint, Excel & Outlook
  • SMM Estimating
  • FMweb

Demonstratedskillsabilities

  • Senior Facilities Management
  • Project Management
  • Asset Management
  • Building Management
  • Experience with Government Departments, NSWPW, Department of Education, City of Sydney, RMS, and Westpac Bank
  • Project planning and management through all stages
  • Professional writing and review of SWMS
  • Outstanding customer service
  • Strong leadership skills
  • Multi-site management
  • Problem-solving with strong analytical skills
  • Compliance with relevant policies and procedures
  • Excellent time management and organizational skills
  • High-rise building management
  • Negotiation skills with people at all levels

Hobbies and Interests

  • Writing
  • Swimming
  • Reading
  • Soccer
  • Table Tennis
  • Picnics

References

Available on request

Timeline

Senior Facilities and Project Manager

InvoCare Pty Ltd
10.2017 - Current

Contract Manager / Estate Manager

Brookfield Global Integrated Solutions
04.2016 - 10.2017

Senior Facilities Management Consultant

Department of Finance Services and Innovation NSW Public Works
01.2015 - 04.2016

Senior Facilities Manager

DTZ Facilities Management – Westpac Group Account
07.2014 - 12.2014

Senior Facilities Manager

DTZ Facilities Management – Road & Maritime Services Contract
09.2012 - 07.2014

Senior Facilities Manager

Excel Building Management
05.2011 - 09.2012

Project Manager

NSW Public Works
08.2010 - 05.2011

Area Manager

Spotless Managed & Support Services – Department of Education & Training
06.2008 - 07.2010

Senior Facilities Manager – Property & Facilities

Spotless Pty Ltd – City of Sydney Portfolio
09.2002 - 06.2008

Diploma of Facilities Management -

University of New England

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Saber Ansari