SABHYA GUPTA
Melbourne,Victoria
Summary
Supply Chain Systems and Operations professional with experience supporting large-scale distribution and transport operations across Coles and Linfox networks. Skilled in collaborating with Operations, Transport, Technology and Business stakeholders to optimize system performance, improve operational processes and support freight movement across distribution centres. Experienced in process improvement, systems implementation, testing, stakeholder engagement and continuous improvement within high-volume logistics environments.
Overview
3
3
years of professional experience
Work History
Functional Analyst
LINFOX
Melbourne , VIC
04.2026 - Current
- Partner with Operations, Supply Chain, Technology and Project teams to identify and deliver system optimization initiatives across transport and distribution networks, improving operational efficiency, visibility and user experience.
- Analyze business requirements, operational workflows and system capabilities to design, implement and support solutions across SAP TM, Manhattan, Blue Yonder, eRunsheets and Digital POD platforms.
- Troubleshoot system integration issues involving APIs, interface mappings and data flows, ensuring reliable job execution and seamless information exchange between operational systems.
- Collaborate with project managers, developers and business stakeholders to assess solution feasibility, identify technical constraints, evaluate downstream business impacts and support successful project delivery.
- Lead requirements gathering, process reviews and site engagement activities to understand operational challenges and translate business needs into scalable system enhancements.
- Coordinate UAT, testing, implementation and change management activities while maintaining business documentation, SOPs and governance standards.
- Utilize Power BI reporting and operational analytics to identify trends, monitor system performance and support data-driven continuous improvement initiatives.
- Championed enhancements to the eRunsheets platform that were adopted across multiple business units supporting major customers including Coles, Woolworths and BevChain, contributing to significant reductions in manual data entry, improved operational visibility and streamlined payment-related workflows.
- Supported Digital POD and transport system integration projects while delivering a digital fleet consolidation solution for intermodal operations, improving end-to-end visibility, operational control and stakeholder decision-making across the supply chain.
Operations Analyst (Coles Contract)
LINFOX
Melbourne , VIC
04.2024 - 04.2026
- Supported daily transport and distribution tasks for major retail and FMCG customers, including busy Coles distribution centre in Melbourne.
- Monitored delivery performance, exceptions, and service levels with planners, fleet controllers, and site teams to reduce disruptions.
- Reviewed operational data, KPIs, and freight trends to spot bottlenecks and support continuous improvement.
- Prepared and updated operational reports and performance dashboards to assist planning, resourcing, and management decisions.
- Worked with distribution centre teams, transport operations, customers, and drivers to improve communication, visibility, and service performance.
- Assisted with transport systems administration, process controls, and master data updates across operational platforms.
- Supported operational and technology improvement projects by gathering business requirements, documenting processes, and helping with solution rollout.
- Contributed to process improvements that cut manual administration, improved data accuracy, and increased efficiency across transport and distribution workflows.
- Developed and maintained SOPs, operational procedures, and training materials to support consistent delivery across multiple business units.
- Developed and maintained SOPs, operational procedures and training documentation to support consistent execution across multiple business units.
Operations Coordinator
Maersk
Melbourne , VIC
09.2023 - 02.2024
- Supported operations for the Adidas automated distribution center, ensuring efficient freight movement through warehouse and transport systems.
- Investigated and resolved system and operational issues impacting order processing, freight flow and dispatch activities.
- Monitored system performance and operational trends using Grafana dashboards and reporting tools.
- Liaised with warehouse, transport and customer teams to minimize disruptions and maintain service levels.
- Assisted with process improvements and operational troubleshooting to support efficient end-to-end supply chain operations.
Education
Master's Degree - Business Information Systems
Swinburne University
Melbourne, VIC06-2025
MBA - Supply Chain
The Business School
06-2022
Bachelor - Computer Engineering
University of Jammu
06-2019
Skills
- Supply Chain & Distribution Operations
- System Optimization & Continuous Improvement
- Business Analysis & Requirements Gathering
- Data Analysis & Reporting
- Stakeholder Engagement & Collaboration
- Process Mapping and Documentation
- User Acceptance Testing (UAT)
- Systems Integration & Troubleshooting
- API & Interface Mapping
- Change Implementation & Solution Delivery
- Logistics Systems (SAP TM, Manhattan, Blue Yonder)
- Power BI, SQL, JIRA, BPMN
Academic Projects
Business Process Optimization (BPMN)
- Modeled and analyzed service workflows for a healthcare case study using BPMN 2.0 to identify process bottlenecks and operational inefficiencies.
- Developed process improvement recommendations, including workflow automation opportunities to reduce manual intervention and improve service efficiency.
AI for Wearable Fitness Tech
- Researched sensor data fusion techniques and machine learning applications in wearable fitness devices.
- Designed and evaluated an anomaly detection model using Python and Scipio-learn to identify device calibration issues and improve data reliability.
Retail Analytics (Power BI)
- Developed an interactive Power BI dashboard integrating SQL-based datasets to analyze sales performance, inventory trends and customer demographics.
- Automated KPI reporting and visualization to improve decision-making and reporting efficiency.
Requirements Analysis: Mindy’s Hair Salon
- Conducted stakeholder analysis, interviews and process mapping to identify business requirements for a salon management solution.
- Produced a Business Requirements Document (BRD) covering online bookings, inventory management and customer relationship management requirements.
Timeline
Functional Analyst
LINFOX
04.2026 - Current
Operations Analyst (Coles Contract)
LINFOX
04.2024 - 04.2026
Operations Coordinator
Maersk
09.2023 - 02.2024
Master's Degree - Business Information Systems
Swinburne University
MBA - Supply Chain
The Business School
Bachelor - Computer Engineering
University of Jammu