Rita Thapa
Macksville,NSW
Summary
Compassionate and caring individual dedicated to learning and developing new skills for providing the best care. Understanding the importance of following care protocols, I strive to build strong bonds with residents. Committed to utilizing and enhancing communication and caring abilities to ensure the well-being of those under my care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Wait Staff Member
The Brook Eatery
12.2023 - 01.2025
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanour
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests
- Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests
Supervisor
Meriton Suites
04.2022 - 11.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
Bachelor in Business Studies - Business Accountancy
Tribhuvan University
Pokhara03-2016
Skills
- Compassionate care
- Empathy and Compassion
- Communication Skills
- Resident care
- Housekeeping tasks
- Time management
Certification
Certificate IV in Ageing Support Course
Timeline
Wait Staff Member
The Brook Eatery
12.2023 - 01.2025
Supervisor
Meriton Suites
04.2022 - 11.2023
Bachelor in Business Studies - Business Accountancy
Tribhuvan University
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