Sabin Ranjitkar
Sydney,NSW
Summary
Experienced professional seeking an organization that values skills and abilities, with a focus on reaching optimal hospitality standards and performance. Excited to apply expertise in a dynamic and engaging environment that offers growth opportunities. Committed to delivering exceptional service, exceeding customer expectations, and continuously striving for excellence.
Overview
5
5
years of professional experience
Work History
Bartender
Beirut Street Food
03.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Restaurant Supervisor
Chicken Station
09.2021 - 11.2022
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Hired, trained and mentored staff to meet and exceed high quality standards.
- Scheduled staff shifts efficiently, considering individual availability and skill sets for optimal workforce distribution.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Bartender
B Lounge
02.2021 - 08.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Housekeeper
Ritz-Carlton
02.2020 - 02.2021
Education
Masters of Management (Tourism & Hospitality) -
International College of Management Sydney
11.2024
Bachelor of Hotel Management -
Kantipur International College
01.2020
+2 (Management) -
Khwopa Higher Secondary School
01.2016
SLC -
Ugrachandi Secondary School
01.2014
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Patience and Tolerance
- Team player attitude
- Responsible Alcohol Service
- Classic cocktails
Studentsemail
sranjitkar23@students.icms.edu.au
Trainingandexperience
- 3 years practical within the college with highly experienced professors
- Training as casual staff in different star rated hotels
- Attended different seminars about hotel management training
- 4 days practical in culinary arts
- Completed bakery and coffee shop training organized by college
- Have RSA
References
Agus, Manager, Beirut Street Food, 0415486563
Personal Qualities
- Good communication skills in written and verbal both and also good listening too
- Able to give the best result in pressure scenario
- Fluent spoken and written Nepali and English language
- Capable to handle phone calls and e-mail of customers
- Able to work with the team and better team understanding
- Good motivator and hard working
- Well-disciplined
- Self-motivated and self confidence
Timeline
Bartender
Beirut Street Food
03.2023 - Current
Restaurant Supervisor
Chicken Station
09.2021 - 11.2022
Bartender
B Lounge
02.2021 - 08.2021
Housekeeper
Ritz-Carlton
02.2020 - 02.2021
Bachelor of Hotel Management -
Kantipur International College
+2 (Management) -
Khwopa Higher Secondary School
SLC -
Ugrachandi Secondary School
Masters of Management (Tourism & Hospitality) -
International College of Management Sydney
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