ROJILA LAMICHHANE

Compassionate Support Worker with extensive experience in hospital, aged care, and disability settings. Proven ability in person-centred care, mobility assistance, and dementia support while ensuring client dignity and independence. Strong communicator effectively collaborating with clients, families, and multidisciplinary teams.

ASSISTANT IN NURSING (AIN)

• Deliver person-centred care including hygiene, grooming, dressing, toileting, and mobility support.
• Assist with medication, rehabilitation, and daily patient care.
• Monitor patient wellbeing and report changes appropriately.
• Maintain accurate documentation and follow infection-control procedures.
• Work collaboratively with nurses, therapists, and multidisciplinary teams.

SUPPORT WORKER

• Provide personal care, mobility assistance, and daily living support.
• Support clients with social engagement, emotional wellbeing, and independence.
• Monitor health and report changes to supervisors and care teams.
• Assist with meal preparation, medication routines, exercise, and light housekeeping.
• Maintain client dignity, privacy, safety, and individual care requirements.

STORE MANAGER

• Managed daily operations, customer service, sales, inventory, and store standards.
• Led, coached, and developed teams.
• Monitored KPIs, sales performance, and shrinkage.
• Delivered staff training in product knowledge, POS, communication, and customer service.
• Managed merchandising and stock control to support store performance.

SALES ASSISTANT & PERSON IN CHARGE

• Delivered personalised customer service and product recommendations.
• Processed POS transactions and maintained accurate cash handling.
• Managed stock, merchandise presentation, and daily store operations.
• Maintained high customer service and operational standards.