Sabin Shrestha
Kogarah,NSW
Summary
Accomplished Job Title bringing unsurpassed sales and team leadership abilities. Keeps sales staff enthusiastic with proven coaching and mentoring strategies. Highly knowledgeable about market trends and customer relations.
Overview
8
8
years of professional experience
Work History
Senior Sales/ Sales Team Leader
Heinemann Tax & Duty Free
09.2023 - Current
- Coordinated sales presentations tailored specifically for individual clients'' needs and preferences.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Utilized CRM software to track leads, monitor progress, and maintain accurate records of all client interactions.
- Boosted sales revenue by developing and implementing effective sales strategies.
- Trained, coached, and mentored new sales associates for maximum performance.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Set ambitious sales goals and motivated strong performance to keep team growing effectively.
- Managed a high-performing sales team, consistently achieving and surpassing set targets.
- Conducted quarterly reviews of each team member''s progress towards achieving established goals, providing constructive feedback as needed.
- Coordinated regular trainings on product updates or new offerings so that the entire sales force stayed informed about current industry developments.
- Analyzed market trends and competitor activity to identify new business opportunities for the team.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained strong communication between the sales department and other organizational functions, aligning efforts toward common objectives.
- Supported stores conducting sales promotions and special events.
- Established a culture of accountability within the team by setting clear expectations and monitoring individual performance closely.
- Attended monthly sales meetings and quarterly sales trainings.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Trained new employees on customer service, money handling and organizing strategies.
- Presented professional image consistent with company's brand values.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Sales Associate
Myer
06.2022 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Store Management Trainee
Aldi
09.2016 - 09.2023
- Improved management skills by participating in rigorous training programs and workshops.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Gained knowledge of company policies, protocols and processes.
- Acted with integrity, honesty, and knowledge to promote culture of company.
- Showcased strong organizational skills by effectively managing multiple projects and tasks simultaneously, meeting all deadlines, and maintaining a high level of performance under pressure.
Education
Certificate III - Retail And Sales
TAFE
Wodonga 09.2015
Skills
- Team Management
- Sales Coaching
- Sales Presentations
- Motivation Techniques
- Stockroom Management
- Performance Management
- Team Leadership
- Teamwork and Collaboration
- Processing payments
- Cash Handling
- Opening and closing procedures
- Relationship Building
- Stock management
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Customer Satisfaction
- Organizational Skills
- Adaptability and Flexibility
Timeline
Senior Sales/ Sales Team Leader
Heinemann Tax & Duty Free
09.2023 - Current
Sales Associate
Myer
06.2022 - 11.2023
Store Management Trainee
Aldi
09.2016 - 09.2023
Certificate III - Retail And Sales
TAFE
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