Sabina Duraku
Tarneit,VIC
Summary
Enthusiastic individual with proven ability to lead teams of people, manage budgets, and create innovative menu items. Successfully trained and developed new staff members in customer service best practices, menu items, and food safety regulations. Committed to delivering a high-quality dining experience that exceeds customer satisfaction.
Overview
3
3
years of professional experience
Work History
Manager
Gordon Espresso
09.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
Supervisor
Kodama Coffee
12.2022 - 08.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Created and managed online orders, deliveries, and budgets.
Acting Manager
Soul Origin
12.2021 - 11.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
High School Completion -
Point Cook Senior Secondary College
Point Cook, VIC12.2021
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
Gordon Espresso
09.2024 - Current
Supervisor
Kodama Coffee
12.2022 - 08.2024
Acting Manager
Soul Origin
12.2021 - 11.2022
High School Completion -
Point Cook Senior Secondary College
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