Sabina Giri
Brunswick west,Australia
Summary
An experienced, ambitious, and results-oriented person with experience in a management role as an assistant manager with expertise in teamwork, and communication. Ability to manage cross-functional teams and work in well well-organized fast paced zone and make a working environment fun. Given my outgoing, friendly, and people-oriented personality, I connect well with diverse groups and individuals. I am also very well-organized and possess solid communication skills that aid my ability to efficiently support upper management. A professional, highly motivated to contribute to the success of the job's requirements. Possesses a genuine passion and is ready for any challenges that are required to commence the job. I am well experienced in providing excellent customer service and maintaining a friendly approach. Always looking for challenges and seeking new positions with a reputable place.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant manager
Nando's Australia
02.2017 - Current
- Analyzed customer feedback and complaints and proposed solutions to address customer concerns
- Developed and implemented strategies to reduce costs and improve efficiency
- Keeping the place of work and surrounding area clean and organized all the time
- Managed daily operations and addressed customer inquiries and concerns
- Maintained store appearance and cleanliness
- Managed day-to-day retail store operations, leading a team of 10-15 employees
- Followed and implemented a safety protocol that reduced workplace accidents
- Customer service and dealing with difficult customers
Chef
Wild Timor Cafe
04.2022 - 10.2024
- Responded to customer feedback, improving menu offerings and service quality.
- Streamlined kitchen operations by organizing workflow and maintaining cleanliness.
- Researched food trends to inspire innovative menu concepts and seasonal specials.
Education
Certificate III - Pathology collection
Kangan institute
11.2024
Advanced diploma in hospitality management - Commerical Cookery
Academies Australasia polytechnic (AAPOLY)
Melbourne, VIC10.2019
Skills
- Process Documentation
- Customer service
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Staff training and development
- Retail operations
- Employee scheduling
- Multitasking and organization
- Adaptability and flexibility
- Verbal and written communication
- Workplace safety compliance
- Conflict resolution
Certification
- First Aid and CPR Certificate
- Working with Children Check
- Police Check
- Food safety Certificate
Languages
English
Nepali
Timeline
Chef
Wild Timor Cafe
04.2022 - 10.2024
Assistant manager
Nando's Australia
02.2017 - Current
Advanced diploma in hospitality management - Commerical Cookery
Academies Australasia polytechnic (AAPOLY)
Certificate III - Pathology collection
Kangan institute
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