Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sabina Granero

Sydney,NSW

Summary

Results-driven Restaurant Manager with over 5 years of experience in the food and beverage industry. Proven expertise in leading diverse teams, enhancing customer satisfaction, and optimizing operational efficiency. Strong background in inventory management, staff training, and financial oversight, with a focus on delivering exceptional dining experiences. Skilled in implementing effective marketing strategies to boost sales and customer loyalty. Committed to maintaining high standards of service and compliance with health regulations.

Overview

5
5
years of professional experience

Work History

Relief Assistant Food and Beverage Manager

Pullman Quay Grand Sydney Harbour
12.2023 - Current
  • Operational Support: Overseeing daily operations to ensure smooth functioning of the restaurant during shifts.
  • Staff Management: Assisting with staff scheduling, training, and performance monitoring to maintain service standards.
  • Customer Service: Addressing customer inquiries and concerns to ensure a positive dining experience.
  • Inventory Control Financial Tasks and daily reports-

Food and Beverage Supervisor

The Sebel Quay West Suites
03.2022 - Current
  • Supervise daily operations of food and beverage services.
  • Train and mentor staff on service protocols, menu knowledge, and health and safety regulations.
  • Monitor inventory levels and coordinate with suppliers to ensure timely ordering of supplies.
  • Collaborate with kitchen staff to plan and update menus, enhancing offerings based on customer feedback and seasonal trends.

Food and Beverage Supervisor

Peppers Beach Club
08.2022 - 02.2023
  • Supervise and train restaurant staff, including servers, hosts, and kitchen personnel.
  • Schedule shifts and manage staff performance, addressing any issues that arise.
  • Ensure high-quality service by monitoring interactions between staff and customers.
  • Handle customer complaints and feedback promptly to maintain satisfaction.

Restaurant Manager

Bankedo Plaza
Buenos Aires , Argentina
03.2021 - 04.2022

Operational Management:

  • Oversee all aspects of restaurant operations, ensuring efficiency and quality service.
  • Develop and implement operational policies and procedures.
  • Ensure high standards of customer service are maintained.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Financial Management.
  • Marketing and Promotion.
  • Event Coordination: Plan and coordinate special events, banquets, and catering services.
  • Collaborate with the events team to ensure successful execution.

Front of House

Daintree Ecolodge
Daintree, Australia
10.2019 - 02.2020

Education

Certificate - Business in Hospitality Management

Australia Business Managment
10.2024

Bachelor - Tourism and Hospitality Management

Argentina University of Business
01.2015

Skills

  • Leadership and Team Management
  • Customer Service Excellence
  • Operational Efficiency
  • Financial Acumen
  • Problem-Solving and Conflict Resolution

Languages

  • English
  • Portuguese
  • Spanish

Timeline

Relief Assistant Food and Beverage Manager

Pullman Quay Grand Sydney Harbour
12.2023 - Current

Food and Beverage Supervisor

Peppers Beach Club
08.2022 - 02.2023

Food and Beverage Supervisor

The Sebel Quay West Suites
03.2022 - Current

Restaurant Manager

Bankedo Plaza
03.2021 - 04.2022

Front of House

Daintree Ecolodge
10.2019 - 02.2020

Certificate - Business in Hospitality Management

Australia Business Managment

Bachelor - Tourism and Hospitality Management

Argentina University of Business
Sabina Granero