Sabina Gurung
3/138 Woodburn Road, Berala,NSW
Summary
Highly motivated and dedicated professional with extensive experience in cleaning, housekeeping, supervision, and disability support. Proven track record of maintaining high standards of cleanliness and organization in various settings. Strong leadership skills demonstrated through effective management and training of housekeeping staff. Exceptional ability to provide compassionate and personalized care to individuals with disabilities, ensuring their comfort, safety, and well-being. Adept at managing multiple tasks efficiently, with a keen eye for detail and a commitment to continuous improvement.
Overview
8
8
years of professional experience
Work History
Receptionist/Cashier
Namaste Hospital and Research Center
03.2016 - 01.2018
- Welcome patients and visitors as they enter the hospital.
- Book and manage patient appointments and follow-up visits.
- Handle incoming calls, respond to inquiries, and direct calls to the appropriate departments.
- Register new patients, verify insurance details, and update patient records.
- Ensure the waiting area is tidy and comfortable for patients.
- Handle billing and payments, including co-pays and outstanding balances.
- Offer information about hospital services, policies, and procedures.
- Keep accurate and organized patient records, both electronic and paper-based.
- Help patients fill out necessary forms and documents.
- Communicate and coordinate with doctors, nurses, and other hospital staff.
- Protect patient confidentiality and follow privacy regulations.
Room Attendant
Meriton Suites World Tower
08.2018 - 01.2021
- Vacuum, sweep, and mop floors to maintain cleanliness.
- Dust and polish furniture and fixtures.
- Clean and sanitize bathrooms; restock toiletries.
- Empty trash cans and manage waste disposal.
- Wash, dry, fold, and iron linens and clothing.
- Check rooms for cleanliness and report maintenance issues.
- Replenish cleaning supplies and essentials.
- Provide courteous assistance to guests with requests.
- Adhere to health and safety guidelines and use cleaning chemicals safely.
Supervisor
Club Wyndham Hotel
04.2021 - 11.2022
- Oversee housekeeping staff activities.
- Train new staff on cleaning and safety protocols.
- Manage staff schedules for adequate coverage.
- Conduct regular cleanliness inspections.
- Control and order cleaning supplies and equipment.
- Address guest complaints and requests.
- Maintain high standards of cleanliness and safety.
- Report maintenance and safety issues.
Cleaner
MacArthur Ford Campbelltown
01.2020 - 09.2020
- Vacuum, sweep, and mop office floors.
- Dust and polish desks, shelves, and equipment.
- Empty trash cans and replace liners.
- Clean and sanitize restrooms; restock supplies.
- Wash and polish windows and glass surfaces.
- Replenish office supplies like paper towels and soap.
- Clean kitchen areas and appliances.
- Report maintenance or safety issues.
- Adhere to cleaning schedules and safety guidelines.
Personal Carer
Vital Home Health Services
04.2023 - 04.2024
Personal Carer
Alpha Omega and Health Care
10.2021 - Current
- Assist clients with bathing, dressing, and grooming.
- Administer medications and monitor health conditions.
- Help with daily tasks such as cooking, cleaning, and laundry.
- Aid with mobility, including transfers and exercises.
- Provide emotional support and companionship.
- Monitor vital signs and report health changes.
- Maintain accurate records of care provided.
- Ensure a safe living environment and follow health protocols.
Education
High School Diploma -
Nepal Bharat Maitri Vidyalaya
Pokhara, Nepal2014
Higher Secondary Education - Management
Janapriya Multiple Campus
Pokhara Domestic Airport, Nepal2016
Accounting Package - Advance in Accounting Package
Alfa Computer Training Center
Pokhara, Nepal2016
High School Diploma -
Australian Harbour International College
84 Mary Street, Surry Hills NSW 20102020
Certificate III in Individual Support (Ageing) -
Ambition Training Institute
Suite 11, 14 Edgeworth DAvid Avenue, Hornsby NSW2020
Bachelor of Business Information System - Information Technology
Australian Institute of Higher Education
545 Kent Street, Sydney NSW 20002024
Skills
- Basic computer knowledge
- Friendly, Positive Attitude
- Teamwork
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Critical Thinking
- Calm Under Pressure
References
- Susmita Thapa, Personal Care Assistant, 0416 196 810, thapa.suppa@gmail.com
- Santosh Pathak, Director/Trainer & Assessor, Global Educational Institute Pty Ltd, 0282830401 / 0420688574, info@globaleduins.com.au / santoshpathakgei@gmail.com
Timeline
Personal Carer
Vital Home Health Services
04.2023 - 04.2024
Personal Carer
Alpha Omega and Health Care
10.2021 - Current
Supervisor
Club Wyndham Hotel
04.2021 - 11.2022
Cleaner
MacArthur Ford Campbelltown
01.2020 - 09.2020
Room Attendant
Meriton Suites World Tower
08.2018 - 01.2021
Receptionist/Cashier
Namaste Hospital and Research Center
03.2016 - 01.2018
High School Diploma -
Nepal Bharat Maitri Vidyalaya
Higher Secondary Education - Management
Janapriya Multiple Campus
Accounting Package - Advance in Accounting Package
Alfa Computer Training Center
High School Diploma -
Australian Harbour International College
Certificate III in Individual Support (Ageing) -
Ambition Training Institute
Bachelor of Business Information System - Information Technology
Australian Institute of Higher Education
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