Sabina Thapa
Wentworthville,Australia
Summary
Talented coaching professional familiar with helping clients set goals, build skills and learn through individual and group sessions. Effective at modeling behaviors, developing social skills, and working with clients in all types of settings. . Background includes using techniques such as positive reinforcement and communication strategies to help clients. Proficient in gathering and evaluating information to enhance treatment goals and program success. Seasoned Life Coach adept at working with diverse sets of individuals to promote life management and coping skills. Caring and motivated with a firm grasp of coaching techniques, documentation standards, and resource programs. Ready to offer extensive experience in the field to a dynamic new role with a growing team. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Well-being and Care Officer
BUPA AGED CARE
, Australia
01.2024 - Current
- Conducted investigations into complaints from customers or employees regarding violations of company policy.
- Ensured the safety of personnel, equipment, and materials through the enforcement of safety protocols.
- Developed and implemented policies and procedures to ensure compliance with government regulations.
Support Worker
Mycare Keeper Pty Ltd
Port Macquarie, Australia
06.2024 - 07.2024
- Company Overview: Support worker for disabled in Port Macquarie
- Support worker for disabled in Port Macquarie
- NDIS worker screening done
- NDIS module complete and have certificate
- Provided emotional and practical support to vulnerable adults.
- Organised leisure activities for clients in the community.
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Assisted clients with personal care, such as showering and dressing.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Reported any incidents or accidents in accordance with company policy and procedure.
Waitress
Nachos Mexican Grill
Denmark
03.2023 - 04.2024
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Performed basic math calculations when computing bills for customers' meals.
- Organized take-out orders efficiently according to customer requests.
Cleaner
EZKO RHODES WATERSIDE
07.2023 - 02.2024
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Polished furniture to remove dust and dirt buildup.
- Transported trash bags to designated disposal areas.
- Washed windows both inside and outside of the facility.
- Scrubbed walls to remove scuff marks or stains.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Replaced air filters on heating and ventilation systems as needed.
- Assisted with minor maintenance tasks such as changing light bulbs or replacing broken fixtures.
- Inspected rooms for cleanliness prior to guest arrival.
Barista
Coffee Island
Limassol, Cyprus
08.2020 - 07.2022
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Education
master’s degree - English
Mahendra ratna tahachal
01.2018
Bachelor of education - English
Edenburgh college
01.2014
Higher secondary Education - English
Siddhartha college
01.2011
Skills
- Work Coordination
- Investigation leadership
- Court appearances
- Evidence storage
- Search and seizure
- Emergency Response Coordination
Proficiency
Good communication skill and efficient teamwork., Experienced to work with cross-cultural environment., Have a time management quality., Punctual, Optimistic, quick learner with a positive mindset., Fluent English, Nepali, Hindi
Personal Information
Date of Birth: 10/14/93
Email: sabuthapa34.st@gmail.com
Certification
NDIS worker screening done.
NDIS module complete and have certificate.
Completed First Aid, CPR, Medication training, Manual Handling, Enrollment in Cert III
Timeline
Support Worker
Mycare Keeper Pty Ltd
06.2024 - 07.2024
Well-being and Care Officer
BUPA AGED CARE
01.2024 - Current
Cleaner
EZKO RHODES WATERSIDE
07.2023 - 02.2024
Waitress
Nachos Mexican Grill
03.2023 - 04.2024
Barista
Coffee Island
08.2020 - 07.2022
master’s degree - English
Mahendra ratna tahachal
Bachelor of education - English
Edenburgh college
Higher secondary Education - English
Siddhartha college