Established trusting relationships with clients and their families through empathetic communication and active listening.
Documented client progress and activities in accordance with agency policies and procedures.
Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Assisted clients in developing and setting realistic goals to promote positive change.
Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
Kept clients engaged in social networks and communities for personal health and growth.
Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
Promoted independence among clients through skill-building exercises and goal-setting initiatives.
Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
Assisted clients in identifying community resources and connecting with appropriate services.
Support Worker
Mable Platform
07.2020 - 12.2021
Assisting people to perform daily activities
Facilitating daily personal hygiene and dressing tasks
Provide emotional support and friendship
Ability to understand the vulnerabilities and needs of people with disability and the issues face by their families
To understand and maintain confidentiality and privacy
Commitment to the welfare, rights and personal development of people with disability
Assisted clients in developing and setting realistic goals to promote positive change.
Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
Kept clients engaged in social networks and communities for personal health and growth.
Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
Promoted independence among clients through skill-building exercises and goal-setting initiatives.
Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
Monitored clients' progress to adjust treatment plans accordingly.
Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
Education
Cert III in Individual Support - Agecare And Disability Support Worker
Einstein College
9/310 King Street , Melbourne Vic
09-2019
Skills
Daily living support
Housekeeping tasks
Health and safety awareness
Emotional support
Daily living assistance
Confidentiality and privacy
Mobility assistance
Behavioral support
Meal preparation
Meal planning and preparation
Transportation assistance
Life skills development
Cultural sensitivity
Mobility support
Critical thinking
Recreational activities
Attention to detail
Timeline
Support Worker
MDA Support
03.2021 - Current
Support Worker
Mable Platform
07.2020 - 12.2021
Cert III in Individual Support - Agecare And Disability Support Worker