Summary
Overview
Work History
Education
Skills
Affiliations
Volunteerworkextracurricularactivities
References
Projects
Achievementsawards
Languages
References
Timeline
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SABIN KHADGI

Hurstville,NSW

Summary

Experienced IT professional with a strong background in technical support, network troubleshooting, and system maintenance. Skilled in diagnosing and resolving hardware, software, and networking issues. Seeking a role in IT support or networking to leverage expertise in cloud technologies and cybersecurity. Demonstrated adaptability, excellent communication skills, and ability to collaborate within dynamic teams, making a valuable asset to any organization.

Overview

3
3
years of professional experience

Work History

Packing/Dispatch Supervisor

M& J Chickens Pty Ltd
03.2023 - Current
  • Lead the packing and dispatch team by providing clear communication, motivation, and support to meet daily operational goals
  • Ensure effective and transparent communication between packing, dispatch, and other departments (e.g., production and logistics)
  • Identify and resolve any conflicts or misunderstandings within the team through active listening, mediation, and negotiation skills
  • Coordinate the daily packing and dispatch activities, ensuring that tasks are prioritized effectively to meet delivery deadlines
  • Ensure that all orders are packed and dispatched accurately and on time, maintaining a high standard of quality control
  • Increased team productivity by 20% through effective communication, clear task delegation, and fostering a collaborative work environment
  • Reduced order fulfillment errors by 15% by implementing a double-check system and improving staff training on attention to detail
  • Trained 10+ team members on effective packing processes and soft skills, leading to greater team autonomy and reduced supervision needs
  • Introduced and enforced new safety protocols within the dispatch team, reducing workplace incidents by 10%

Site Supervisor

West Pac Bank
01.2022 - 02.2023
  • Supervise the cleaning staff to ensure all areas of the Westpac site are cleaned to a high standard, including offices, common areas, restrooms, and any other designated spaces
  • Create and manage cleaning staff schedules, ensuring adequate coverage for all shifts and assigning specific tasks based on the needs of the site
  • Conduct regular site inspections to ensure that all cleaning tasks meet the quality standards expected by both Westpac and Dimeo Cleaning Services
  • Address any issues promptly
  • Ensure that all cleaning activities adhere to safety protocols and that cleaning staff are trained in proper handling of cleaning chemicals and equipment to avoid accidents
  • Reduced complaints by 25% through regular quality control checks and prompt resolution of issues
  • Increased team efficiency by 15% through better task delegation and streamlining of cleaning routines, reducing downtime and ensuring all areas were serviced on time
  • Successfully introduced and enforced health and safety protocols, resulting in a 20% reduction in workplace incidents related to cleaning activities
  • Reduced wastage of cleaning supplies by 10% by introducing efficient usage tracking and optimizing the ordering process

Education

The ACS Professional Year Program – IC -

QIBA
10.2024

Master of Information Technology -

Kings Own Institute
10.2023

Bachelor of Information Management -

Shanker Dev College
07.2017

Skills

  • IP Subnetting
  • DNS
  • DHCP
  • Routers
  • Switches
  • Cisco Packet Tracer
  • Windows OS
  • Server backups
  • Software updates
  • Proactive monitoring
  • Azure
  • Cloud networking
  • Security best practices
  • Enterprise-grade cybersecurity solutions
  • Ticketing Systems
  • Troubleshooting
  • Problem-solving
  • Verbal communication
  • Written communication
  • Technical documentation
  • Knowledge base maintenance

Affiliations

Australian Computer Society (ACS), (IT Graduates only)

Volunteerworkextracurricularactivities

Add any volunteer work you’ve done (local/international) and the titles of ACS networking events you have attended.

References

References available upon request.

Projects

Build a Enterprise Network Architecture for Medium Scale Industry, To create a optimized network under the organization, CCNA Packet Tracer, Achieved a High Distinction Active Directory Implementation and Cloud Migration, Establish a Virtual Active Directory and Migrate to Cloud, VMware, Windows Server 2012, Azure Portal, RDP, Azure Migrate, Successfully established a virtual Active Directory environment in VMware and connected a virtual PC for testing. Achieved a seamless migration of the AD server to Microsoft Azure.

Achievementsawards

Add any personal achievements or awards you have received throughout your education/work experiences/career/training etc.

Languages

English
Professional Working
Nepali
Native or Bilingual

References

upon request

Timeline

Packing/Dispatch Supervisor

M& J Chickens Pty Ltd
03.2023 - Current

Site Supervisor

West Pac Bank
01.2022 - 02.2023

Master of Information Technology -

Kings Own Institute

Bachelor of Information Management -

Shanker Dev College

The ACS Professional Year Program – IC -

QIBA
SABIN KHADGI