Motivated professional trained in mobility assistance, personal hygiene support, and housekeeping. Monitors medical conditions and works with healthcare providers to optimize care. Focuses on comfort and emotional support and meets physical needs. Background includes successfully managing documentation and daily living support needs for disabled clients. Good organizational skills with a hardworking mentality and caring approach. Expertise in typical standards of care, as well as crisis intervention and special assistance. Professionally performs needs assessments and psychosocial evaluations to determine appropriate plans, set goals and ultimately improve individual quality of life.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Disability Support Worker
PARADISE AND PARADISE CARE
Armidale, NSW
01.2024 - 08.2024
Transported clients to appointments, social events, and other activities as needed.
Instructed clients on proper use of adaptive equipment such as wheelchairs and walkers.
Maintained records of services provided, client progress, and goals achieved.
Developed strategies to help individuals cope with their disability.
Administered medication according to doctor's orders and monitored side effects.
Monitored client progress and reported any changes in behavior or health conditions to supervisor.
Participated in team meetings with supervisors, doctors, nurses, therapists.
Encouraged independence by teaching skills needed for everyday life.
Provided emotional support to individuals with physical or mental disabilities.
Assisted clients with daily living activities such as bathing, dressing, and eating.
Provided assistance in the home environment including meal preparation and light housekeeping.
Communicated regularly with families of disabled individuals regarding care plans and updates.
Assisted clients with activities of daily living such as eating, dressing, and grooming.
Managed challenging behaviors through positive reinforcement techniques.
Helped disabled persons access community resources such as housing options or job training programs.
Advised family members on how best to provide care for disabled loved ones.
Facilitated communication between nonverbal individuals using sign language or other methods.
Conducted assessments of client abilities and needs to create individualized care plans.
Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
Assisted in developing self-care skills such as personal hygiene practices.
Created detailed and individualized plans to best support patients.
Receptionist
CITY COMFORT MOTEL
Armidale, NSW
11.2023 - 03.2024
Greeted visitors and provided them with assistance.
Performed data entry tasks into various computer systems accurately and promptly.
Responded to inquiries from internal staff members regarding office operations.
Maintained a neat reception area by organizing materials and tidying up furniture.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Updated daily log book with information about visitors entering the premises.
Provided excellent customer service to all guests by responding promptly to their requests or concerns.
Informed housekeeping staff of any special requests made by guests.
Concierge
EMAAR
DUBAI, UNITED ARAB EMIRATES
06.2022 - 03.2023
Performed data entry tasks into various computer systems accurately and promptly.
Greeted visitors and provided them with assistance.
Prepared welcome packages for new hires.
Monitored office supplies inventory and placed orders when necessary.
Responded to inquiries from internal staff members regarding office operations.
Assisted with special projects assigned by management when required.
Maintained a neat reception area by organizing materials and tidying up furniture.
Verified visitors' identification cards before allowing access to the building.
Organized travel arrangements for staff members including flights, hotels, car rentals.
Updated daily log book with information about visitors entering the premises.
Coordinated with vendors for repairs and maintenance of office equipment.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Provided excellent customer service at all times while interacting with both internal and external customers.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Responded promptly to all customer inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanor.
Provided detailed information about the city's points of interest, restaurants, transportation options, and other activities.
Offered personalized concierge services such as booking spa appointments or arranging transportation needs for guests.
Ensured compliance with safety regulations within the workplace by following established guidelines.
Handled complaints from customers in an efficient manner while working towards satisfactory resolutions.
Managed incoming calls from guests ensuring that all requests were handled efficiently and accurately.
Education
Bachelor of Science - Social Sciences
UNIVERSITY OF NEW ENGLAND
Armidale, NSW
11-2027
Skills
Disability Services
Daily Living Requirements
Client Needs Assessment
Progress Documentation
Home Healthcare Services
Incident Reports
Independent Living Support
Individual Support Plans
Computer Skills
Grooming support
Long-Term Care
Life Skills Training
First-aid and CPR
Documentation skills
Personal care assistance
Certification
CERTIFICATE III OF INDIVIDUAL SUPPORT (AGE CARE)
CERTIFICATE IV IN DISABILITY WITH MEDICATION
DIGITAL NATIONAL POLICE CERTIFICATE
CERTIFICATE OF NDIS (National Quality and Safeguards Commission)
CERTIFICATE OF FIRST AID ,CPR AND MANUAL HANDLING
CERTICATE OF BASICS OF INFECTION PREVENTION AND CONTROL FOR AGED CARE
DIPLOMA IN EARLY CHILDHOOD EDUCATION
Languages
ENGLISH
Full Professional
REFERENCE OF REGISTERED NURSE
NAME : Niranjan Prasai
PHONE NUMBER : 0451995201
EMAIL: prasainiranjan2014@gmail.com
REFERENCE OF REGISTERED NURSE
NAME: ALINA SUBEDI KUNWAR
PHONE NUMBER:0451811741
EMAIL: ASUBEDIKUNWAR@YAHOO.COM
Timeline
Disability Support Worker
PARADISE AND PARADISE CARE
01.2024 - 08.2024
Receptionist
CITY COMFORT MOTEL
11.2023 - 03.2024
Concierge
EMAAR
06.2022 - 03.2023
Bachelor of Science - Social Sciences
UNIVERSITY OF NEW ENGLAND
CERTIFICATE III OF INDIVIDUAL SUPPORT (AGE CARE)
CERTIFICATE IV IN DISABILITY WITH MEDICATION
DIGITAL NATIONAL POLICE CERTIFICATE
CERTIFICATE OF NDIS (National Quality and Safeguards Commission)
CERTIFICATE OF FIRST AID ,CPR AND MANUAL HANDLING
CERTICATE OF BASICS OF INFECTION PREVENTION AND CONTROL FOR AGED CARE
DIPLOMA IN EARLY CHILDHOOD EDUCATION
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