Sabita Thapa Magar
AIN
Canberra,ACT
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
4
4
years of professional experience
Work History
Assistant in Nursing
PinesLiving
Canberra , Act
04.2024 - Current
- Answered call lights promptly and responded to patient needs accordingly.
- Responded quickly to emergency situations involving sudden illness or injury.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Provided emotional support to family members regarding end-of-life decisions.
- Provided emotional support to patients and families during difficult times.
- Cleaned and sanitized patient rooms according to established protocols.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Observed patients for any changes in their physical or mental condition.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Reported changes in patient condition to registered nurse or physician.
- Answered signal lights, bells or intercom systems to determine resident needs.
Head Barista
Wild Honey
Canberra , Act
04.2023 - Current
- Followed health code regulations regarding food safety standards in order to maintain a sanitary work environment.
- Provided excellent customer service by promptly responding to customer inquiries and complaints.
- Received payments from customers and made change as necessary.
- Monitored stock levels of food items such as pastries, muffins.
- Resolved customer complaints in a professional manner while following company policies and procedures.
- Ensured product quality by tasting each drink prior to serving it to the customer.
- Participated in team meetings to discuss strategies for boosting customer satisfaction ratings.
- Maintained cleanliness of the café area and equipment.
- Provided friendly and courteous service to customers.
- Greeted guests with pleasant smile and superior customer service.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Administrative Assistant
PinesLiving
Canberra , Act
02.2024 - 04.2024
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed database systems containing customer contact information.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Greeted visitors and provided general information about the company.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Developed and maintained filing systems for confidential documents and records.
- Handled confidential documents in an organized fashion according to established protocol.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Scheduled appointments between clients and customers and internal staff members.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Answered questions from customers regarding products and services offered by the company.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Cafe Manager
Supersweet Cafe
Canberra , Act
11.2020 - 03.2022
- Managed inventory levels to ensure adequate supplies were available at all times.
- Conducted regular inspections of equipment used by staff members in order to maintain safety standards.
- Recruited, trained, managed and evaluated cafe staff performance.
- Maintained an accurate cash register system at all times during business hours.
- Organized promotional activities such as discounts or special events to attract new customers or increase repeat business from existing clients.
- Established relationships with local businesses or organizations that could refer customers to the cafe.
Education
Certificate III in Individual Support (Ageing And Disability) -
Advance Collage
Sydney 02-2024
First Aid And Manual Handling Training - First Aid And Manual Handling Training
Canberra First Aid And Training
Canberra 12-2023
Hospitality Management - Cookery
Canberra Business And Technology College
Canberra 11-2023
Advance Diploma of Hospitality Management - Advance Diploma of Hospitality Management
Canberra Business And Technology College
09-2020
Skills
- Patient Relations
- Patient Lifting
- Mobility Assistance
- Collecting specimens
- Patient-focused care
- Condition Monitoring
- Toileting assistance
- Patient Care
- Basic Life Support
- Compassionate
- Good communication skills
- Good Judgment and Decision Making
Timeline
Assistant in Nursing
PinesLiving
04.2024 - Current
Administrative Assistant
PinesLiving
02.2024 - 04.2024
Head Barista
Wild Honey
04.2023 - Current
Cafe Manager
Supersweet Cafe
11.2020 - 03.2022
Certificate III in Individual Support (Ageing And Disability) -
Advance Collage
First Aid And Manual Handling Training - First Aid And Manual Handling Training
Canberra First Aid And Training
Hospitality Management - Cookery
Canberra Business And Technology College
Advance Diploma of Hospitality Management - Advance Diploma of Hospitality Management
Canberra Business And Technology College
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