SABITRI SUNUWAR
Belconnen,ACT
Summary
Passionate IT graduate student from Torrens University with hands on experience gained through a student-centric, growth-oriented programme. Recognized for possessing a strong passion for continuing education initiatives and working with future technology leaders to drive personal and professional development. Skilled IT technician with broad base of experience in technical support and operations. Resolves problems quickly, delivering high levels of customer satisfaction.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
6
6
Certifications
Work History
Office Assistant
JPW Telecommunication
Sydney
02.2019 - 01.2021
- Process all New, Move, Adds, Change, and Disconnect (MACD) orders for technologies
- Monitor and respond to all incoming telecom order requests
- Track, maintain, and update all telecom order requests on a daily basis to ensure customers receive most up-to-date status.
- Day-to-day administration tasks include interpreting policy, maintaining records, and providing advice on pay and allowances.
- Delivery of optimal customer service via phone email and face to face interactions.
- Experience using Microsoft Office.
Education
Master of Business Information System -
Torrens University
01.2019 - 01.2021
Bachelors - Science
Tribhuvan University
01.2014 - 01.2018
Python Mega Course-Udemy - undefined
Business Analyst Course-Udemy - undefined
Introduction of CyberSecurity-CISCO Networking - undefined
STRENGTHS - undefined
Skills
Data AnalysisTableauPythonMicrosoft Excel
Certification
Python Mega Course (Udemy Issued on Sep 2020
Projects
- Health and Sanitation in Thapathali Slum Area, Nepal 2017-2018
Povided information, education and motivation services for primary health care, maternal and child health, child rights, family planning and nutrition.
On average, worked with around 20 families in their community.
- Voluntary Work in Earthquake Rehabilitation, Nepal 2015-2016
Focused on promoting resilient construction practices, empowering women, leaving no one behind, promoting good governance, and supporting overall economic development
Timeline
Office Assistant
JPW Telecommunication
02.2019 - 01.2021
Master of Business Information System -
Torrens University
01.2019 - 01.2021
Bachelors - Science
Tribhuvan University
01.2014 - 01.2018