Sabrina Attwood
Botanic Ridge,VIC
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. A fast learning who is always happy to help other staff and their customers.
Overview
1
1
year of professional experience
Work History
Retail Sales Assistant
MyPuras
11.2023 - Current
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
- Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
- Improved store appearance with effective merchandising and creative displays, and was responsible for most promotional displays
- Built strong relationships with customers, resulting in repeat business and referrals.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Collaborated with team members to achieve monthly sales targets and objectives, as well as personal goals and targets.
- Coached team on effective upselling and cross-selling methods.
Senior Sales Assistant
UNIQLO
12.2022 - 09.2023
- Provided customers with detailed information about products while learning about personal needs, budget and desires of each person.
- Fostered an environment of teamwork among junior staff members, contributing to collective achievements within the department.
- Accepted and processed cash, check, and card payments.
- Made last minute adjustments to visual merchandise displays, due to increased or lacking customer purchases
- Made returns, exchanges, and refunds, as well as processing discounts, loyalty codes, and alterations at checkout.
- Contributed to training new staff on the floor.
- Was responsible for floor sections averaging 2000 individual pieces and over 100 sku at one time alone.
- worked towards group targets for total sales numbers and average units and purchase prices
Education
High School Diploma -
Mount Erin Secondary College
Frankston, VIC10.2020
Skills
- Punctuality
- Cash Handling
- Visual Merchandising
- Returns processing
- Brand Awareness
- Sales expertise
- Opening and closing procedures
- Stock management
Timeline
Retail Sales Assistant
MyPuras
11.2023 - Current
Senior Sales Assistant
UNIQLO
12.2022 - 09.2023
High School Diploma -
Mount Erin Secondary College
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