Hi, I’m
Sabrina Cowen
Brighton,TAS
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
years of professional experience
Work History
Mood Food Bennetts Petroleum Kempton, Tas
Retail Assistant Manager
10.2023 - Current
Job overview
- Developed relationships with customers by providing knowledgeable advice about products.
- Trained staff to have extensive product knowledge and upselling skills.
- Assisted in the development of store policies and procedures.
- Monitored inventory levels and reordered merchandise as needed.
- Delegated work to staff, setting priorities and goals.
- Scheduled staff shifts to ensure adequate coverage during peak hours.
- Ensured compliance with local health and safety regulations in the store environment.
Mood Food Bennetts Petroleum Claremont, Tas
Customer Service Attendant
06.2022 - 10.2023
Job overview
- Attended to gas spills and accidents promptly and according to established guidelines.
- Counted and balanced cashier drawers.
- Answered phone calls to assist customers with questions and orders.
- Re-stocked, organized and arranged service and food stations.
- Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Sliced fruits, vegetables and meats for use in food service.
- Prepared and served hot or cold beverages.
Woolworths New Norfolk, Tas
Online Personal Shopper
10.2016 - 08.2022
Job overview
- Worked closely with front-end staff to assist customers.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Issued receipts, refunds, credits or change due to customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped with purchases and signed customers up for rewards program.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Assisted in selecting items according to customer preferences.
- Secured and stored items until customer pickup.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Hungry jacksGlenorchy, Tas
Team Member
11.2014 - 01.2017
Job overview
- Followed all safety protocols while operating restaurant equipment like fryers or grills.
- Performed opening duties such as setting up registers with required supplies for shift operations.
- Greeted patrons, speaking clearly to take orders and give details about food items.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Maintained knowledge of current menu items, prices, and promotions.
- Verified that orders were accurate and complete before delivering them to customers.
- Assisted in training new employees on restaurant procedures and policies.
- Kept drive-thru station well-stocked and organized to meet customer needs.
- Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
McDonaldsBridgewater, Tas
Crew memeber
10.2013 - 10.2014
Job overview
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Adhered to food safety standards when storing and preparing foods.
- Monitored temperatures of prepared food and cold-storage areas.
- Used grills, deep fryers and griddles to cook food.
- Packaged and bagged cooked food and prepared items.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Ensured that all meals were prepared in a timely manner according to customer's preferences.
- Utilized first in, first out method to cycle through stock and keep food fresher.
Education
Montrose Bay HighGlenorchy
Year 10
12-2015
Skills
- Marketing Strategy
- Sales Strategy Development
- Promotional Planning
- Retail Operations
- Display Building
- Delegation and Supervision
- Responsible
- Honest
- Punctual
- Reliable
- POS experience
- Well mannered
- Safe Food Handling
- Drive-Thru Operations
- Food Preparation
- Customer Service
- Telephone Etiquette
- Quality Control Checks
- Initiative and Self-Motivation
- Merchandising
- Staff Management
- Self-Motivated
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Assistant Manager
Mood Food Bennetts Petroleum
10.2023 - Current
Customer Service Attendant
Mood Food Bennetts Petroleum
06.2022 - 10.2023
Online Personal Shopper
Woolworths
10.2016 - 08.2022
Team Member
Hungry jacks
11.2014 - 01.2017
Crew memeber
McDonalds
10.2013 - 10.2014
Montrose Bay High
Year 10