Sabrina Deng
Blakehurst,NSW
Summary
Dynamic and personable young leader with a strong retail background, coupled with strong communication and interpersonal skills, who has established noticeable improvement in sales and customer satisfaction. Enthusiastic about engaging customers and fostering product awareness. Eager to contribute positivity, adaptability, and a commitment to delivering outstanding customer experiences in a vibrant retail environment.
Overview
4
4
years of professional experience
Work History
Retail Supervisor
SBD Enterprise Pty Ltd
06.2023 - Current
- Elevated customer satisfaction by 32% compared to past employees.
- Achieved a notable 10% sales growth.
- Managed cashier activities, processing exchanges, refunds, and team member purchases to streamline checkout for regular customers.
- Oversaw register balancing for financial control.
- Scheduled and delegated tasks to meet customer and business demands.
- Handled inventory entry and pricing for efficient restocking.
- Maintained a polished sales floor through continuous maintenance efforts, ensuring displays and shelves were customer-ready.
Cadet Corporal
Australian Air Force Cadets
01.2020 - Current
- Achieved 100% satisfaction rating for leading a survival expeditionary activity.
- Facilitated task assignments through effective coordination with unit leadership and direct superiors.
- Managed subordinates to ensure efficient execution.
- Upheld a high code of conduct and professionalism, particularly in challenging situations.
- Maintained awareness of subordinates' personal challenges, providing support for both personal and professional growth.
- Prepared and submitted personnel and operational reports with precision
Retail Assistant
KJR Trading Pty Ltd
02.2021 - 05.2023
- Welcomed customers, provided assistance in locating merchandise, and offered suggestions.
- Managed merchandise stocking, labelling, and arrangement by size or colour.
- Efficiently processed sales and returns using the POS system.
- Maintained an orderly and visually appealing sales floor by replenishing merchandise and organizing shelves, racks, and bins.
Education
High School Diploma -
St George Girls High School
11.2023
Skills
- Store Organization
- Customer Service Management
- IT Troubleshooting
- Canva
- Microsoft Suite
- Website Design
- Basic Python Programming
- Adobe Suite
Timeline
Retail Supervisor
SBD Enterprise Pty Ltd
06.2023 - Current
Retail Assistant
KJR Trading Pty Ltd
02.2021 - 05.2023
Cadet Corporal
Australian Air Force Cadets
01.2020 - Current
High School Diploma -
St George Girls High School
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