Sabrina Joty
73/3-17 Campbelltown,NSW
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Pine Homes
06.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Customer Service
7 Eleven
02.2022 - 06.2022
- Front desk customer service
- Inventory management
- Staff management
Education
BBA - Finance
Eden Mohila College
Dhaka, Bangladesh08.2019
Skills
- Report Generation
- Data Entry
- Call Management
- Scheduling
- Problem-solving
Timeline
Customer Service Representative
Pine Homes
06.2022 - Current
Customer Service
7 Eleven
02.2022 - 06.2022
BBA - Finance
Eden Mohila College
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