Sabrina Lo
Findon,SA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Knowledgeable about front-of-house roles and successful at prioritizing and multitasking to meet high-volume demands. Analytical problem-solver with advanced organisational and time management skills. Willing to undertake any further training deemed necessary to ensure success in any appointed position.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front of House Staff Member
Love Your Mamma Café
08.2024 - Current
- Utilized POS system to receive and process food and beverage orders.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
- Assisted in building a positive workplace culture through proactive communication, teamwork, and constructive feedback among colleagues.
Resturant Manager
Blue Rose
10.2021 - 08.2024
- Manage bookings and reservations
- Supervised and trained a team of staff, ensuring high performance and service standards.
- Organized and managed stock to maintain optimal inventory levels and minimize waste.
- Oversaw daily operations, including staff scheduling, workflow optimization, and customer service.
- Managed finances, including budgeting, expense tracking, and cash flow monitoring.
- Ensured compliance with health and safety regulations through regular audits and staff training.
- Coordinated special events to enhance customer engagement and restaurant visibility.
- Managed supplier relationships to ensure timely deliveries and quality ingredients.
Floor staff/ waitressing
Kong's Catering
01.2020 - 01.2021
- Provided support during a large community service event
- Worked in a team to professionally cater to customer’s needs
- Assisted in the cleaning, serving and communication
- Engaged with a wide range of people
- Work diligently for long hours
- Assisted in active communication
- Experience in efficient serving
Education
Bachelors Of Occupational Therapy (Honors) -
University of Adelaide
Adelaide, SA 500012-2026
High School Diploma -
University Senior College
Adelaide, SA 500012-2020
High School Diploma -
Nazareth Catholic College
Flinders Park, SA 502512-2018
Skills
- Effective time-management skills
- Customer Service
- Strong problem-solving abilities
- Technical Proficiencies: Office365, POS systems (Lightspeed and Square)
Clinical Placement
- Assisted in conducting mental health assessments and developing individualized care plans.
- Supported patients in engaging with therapeutic activities to promote recovery and wellbeing.
- Collaborated with a multidisciplinary team to address patients’ occupational needs.
- Documented patient progress and contributed to case discussions.
- Gained experience in working with individuals experiencing acute mental health conditions.
Certification
- First Aid Certification
- National Coordinated Criminal History Check Certificate
- DSCI Clearance for Aged Care Recipients, Children and Vulnerable persons
- RSA
- Responsible Persons License
Timeline
Front of House Staff Member
Love Your Mamma Café
08.2024 - Current
Resturant Manager
Blue Rose
10.2021 - 08.2024
Floor staff/ waitressing
Kong's Catering
01.2020 - 01.2021
- First Aid Certification
- National Coordinated Criminal History Check Certificate
- DSCI Clearance for Aged Care Recipients, Children and Vulnerable persons
- RSA
- Responsible Persons License
Bachelors Of Occupational Therapy (Honors) -
University of Adelaide
High School Diploma -
University Senior College
High School Diploma -
Nazareth Catholic College
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