Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sabrina Rachkidi

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Manager

Kentucky Fried Chicken
05.2022 - Current
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.

Cashier

Greek Flame
03.2023 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Party Host

Crocs Paycentre
11.2022 - 03.2023
  • Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
  • Supervised children's activities, maintaining happiness, safety and well-being.
  • Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
  • Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.

Cashier Trainer

Hungry Jack's
10.2021 - 05.2022
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Provided support to crew members, facilitating quick food preparation and delivery.

Volunteer

Helping Hands
02.2021 - 11.2021
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Completed daily domestic tasks in shelters and group homes to assist people in need.
  • Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
  • Supported efficient operations at homeless shelter, preparing meals and organizing supplies.
  • Strengthened volunteer team effectiveness by providing training sessions.

Education

Essendon East Keilor District College
Essendon, VIC

Skills

  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Employee Training
  • Workplace Safety
  • Accurate money handling
  • Staff Motivation
  • Opening and closing procedures

Certification

White Card

First Aid Certificate

Slow And Stop Bat Sign

Fire Attack Certificate

Relastate Crt 4 Certificate


Timeline

Cashier

Greek Flame
03.2023 - 08.2023

Party Host

Crocs Paycentre
11.2022 - 03.2023

Shift Manager

Kentucky Fried Chicken
05.2022 - Current

Cashier Trainer

Hungry Jack's
10.2021 - 05.2022

Volunteer

Helping Hands
02.2021 - 11.2021

Essendon East Keilor District College

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Sabrina Rachkidi