Sabrina Sione

Bapcor is Asia pacific's leading provider of vehicle parts, accessories, equipment, service and solutions

At Bapcor i am working within the inbound team,

my responsibilities involve:

- receiving products in, so that they can be putaway by forklift drivers or tug drivers

- inbound register which is keeping count of pallets and deliveries that come in during the week transferring all suppliers onto an excel file.

• Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
• Maintained clean, orderly work environment free of hazards.
• Assisted in receiving, stocking and distribution of merchandise.
• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
• Helped train new employees in safe practices and warehouse procedures.

• Resolved customer complaints and maintained clean and tidy checkout area.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Met customer service goals and exceeded customer expectations.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
• Processed customer orders and accurately handled payment transactions.

• Pulled orders quickly to maintain demanding productivity goals.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Scanned packages and boxes and moved to loading dock for shipment.
• Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
• Checked packing slips and other documentation to appropriately box items requested by clientele.