Answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintaining confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivering excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensuring accurate record-keeping with diligent data entry and database management for vital company information.
Sales Crew
Guzman Y Gomez
Casula
01.2024 - 06.2024
Company Overview: Casula
Greeting Customers, taking orders and maintaining registers
Casula
Management Trainee Officer
Abul Khair Group
07.2020 - 10.2023
Company Overview: Bangladesh
Collecting, documenting and assisting in analyzing the information relevant to the development of the current comparatively lagged HR policies and practices of the Organization as part of the Organizational Development team
Previous Area of Work : HR Audit & Excellence as a HR Councilor
Bangladesh
Education
Master of Business Administration - Human Resources Management
University Of Dhaka
Dhaka, Bangladesh
2018
Bachelor of Business Administration - Management
University Of Dhaka
Dhaka, Bangladesh
2017
Skills
Management Skills
Negotiation
Critical Thinking
Customer service
Office administration
Computer Proficiency (Microsoft Word, Excel and Powerpoint)
Documentation and recordkeeping
Professional communication
Dedicated team player
Invoice processing
Languages
English
Professional Working
Bengali
Full Professional
Hindi
Professional Working
Timeline
Administrative Assistant
RSL LifeCare
09.2024 - 12.2024
Sales Crew
Guzman Y Gomez
01.2024 - 06.2024
Management Trainee Officer
Abul Khair Group
07.2020 - 10.2023
Master of Business Administration - Human Resources Management