Sacha Wohlleben
St Kilda East,VIC
Summary
I am an organised, diligent worker seeking a new job opportunity. I have previous experience in both hospitality, administrative work and retail from which I have obtained a strong background in customer service and working with others as a team. I am adaptable, eager to learn and open to all different opportunities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Member
Bunnings
O'Connor, WA
09.2023 - 02.2024
- Greeted customers, identified their needs and provided assistance with product selection.
- Operated cash register to process customer payments accurately and efficiently.
- Processed returns and exchanges according to company policies while maintaining positive customer relations.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Applied strong problem-solving and interpersonal skills to provide the best assistance possible.
Administrative Assistant - Full Time
Child Adolescent Mental Health Service (CAHS CAMHS
Shenton Park/ Mandurah, WA
01.2023 - 06.2023
- Maintained daily calendars and appointments.
- Welcomed visitors and clients to front desk to conduct check-in process.
- Monitored calls, emails and direct enquiries.
- Organised and maintained department filing system and medical records.
- Updated patient records to applicable databases, ensuring systems were maintained with current data.
- Protected patients rights by maintaining confidentiality of medical records and personal information.
- Arranged repairs for office and equipment as needed.
Receptionist - Part Time
Willetton Wedding Flowers
Willetton , WA
03.2022 - 07.2022
- Maintained daily calendars and appointments.
- Oversaw office inventory and restocked supplies.
- Received items and orders and checked items for quality and accuracy against documentation.
- Managed customer complaints and rectified issues.
- Monitored customer enquiries through emails, phone calls and websites.
- Calculated costs for quotes to and provided customers.
- Tracked payments and updated records to ensure all customer balances were settled.
Office Administrator- Full Time
Maxgeo
Fremantle, WA
03.2021 - 02.2022
- Monitored calls, emails and direct enquiries.
- Greeted visitors to handle questions or direct to appropriate staff.
- Transcribed and distributed meeting minutes.
- Maintained CRM databases with up to date information.
- Tracked and reported on KPI's of the sales team.
- Created and provided marketing material to meet business needs.
- Coordinated and monitored various events for clients.
- Organised team building events for staff.
- Coordinated travel arrangements for staff and clients.
Restaurant Waitress - Casual
Riley's Cafe
Mount Pleasant, WA
01.2018 - 03.2021
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Maintained polite and professional demeanor to encourage order placements.
- Ensured all customers felt valued and comfortable by approaching them in a welcoming manner.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Education
High School Diploma -
John Curtin College of The Arts
Fremantle11.2020
Skills
- Attention to detail
- Organization and efficiency
- Flexible and adaptable
- Reliable and punctual
Certification
My other certifications include:
- Responsible Service of Alcohol (RSA)
- COVID-19 Hygiene Course
- Australian Drivers License
- Working With Children's Check
Timeline
Team Member
Bunnings
09.2023 - 02.2024
Administrative Assistant - Full Time
Child Adolescent Mental Health Service (CAHS CAMHS
01.2023 - 06.2023
Receptionist - Part Time
Willetton Wedding Flowers
03.2022 - 07.2022
Office Administrator- Full Time
Maxgeo
03.2021 - 02.2022
Restaurant Waitress - Casual
Riley's Cafe
01.2018 - 03.2021
High School Diploma -
John Curtin College of The Arts
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