Sachika Morimura
Brisbane,QLD
Summary
I am a public relations and marketing student at the University of Queensland, with two years of experience in sales. I have a keen interest in the hospitality sector. I am always committed to strengthening customer experiences with positivity and professionalism while fostering effective teamwork in a working environment. In my past job, I was awarded the Rookie of the Month and Best Practice.
Overview
2
2
years of professional experience
Work History
Salesperson at Life Insurance Agent
DFS
05.2024 - 07.2024
- Kept detailed records of daily activities through online customer database.
- Handled phone calls as a help desk, providing clients with after-sales services, and potential customers with additional information.
- Implemented effective sales strategies to maximize revenue generation.
- Worked to build relationships with customers and built potential for additional sales.
- Set and achieved company defined sales goals monthly.
Retail Salesperson
Uniqlo Shinjuku Flags
08.2022 - 01.2024
- Stocked merchandise, clearly labeled items, and arranged according to size or color.
- Boosted customer satisfaction by helping to locate merchandise and by providing personalized recommendations that align with customer needs.
- Contacted other preferred stores for availability and stock status by telephone, requesting to hold an item if needed.
- Handled transactions efficiently while adhering to company policies, ensuring accuracy in all financial exchanges (including tax-free checkout and passport registration).
- Organized UTme! (customizing graphic t-shirts and tote bags services) in the team.
- Enhanced team productivity by fostering a positive work environment and mutual support; thus, minimizing wait times for customers during peak hours at cashiers and fitting rooms on each shop floor.
- Monitored customers for signs of security concerns and escalated issues to management.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Received the Rookie of the Month Award and Best Practice Award at the store.
Education
Bachelor of Communications - Public Relations And Marketing
University of Queensland
Brisbane11.2025
Skills
- Customer Service
- Customer Needs Assessment
- Attention to Detail
- Teamwork and Collaboration
- Interpersonal Communication
- Concentration Skills (Long Attention Span)
Languages
Japanese
Native or Bilingual
English
Full Professional
Timeline
Salesperson at Life Insurance Agent
DFS
05.2024 - 07.2024
Retail Salesperson
Uniqlo Shinjuku Flags
08.2022 - 01.2024
Bachelor of Communications - Public Relations And Marketing
University of Queensland
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