Objective
A dynamic, results-driven professional with a strong commitment to excellence and a proven track record in team collaboration and problem-solving. Seeking an opportunity to leverage my skills in a challenging role where I can contribute to organizational success while adhering to the highest standards of professionalism and efficiency.
Demonstrated Skills and Abilities
Proven ability to work efficiently both independently and as part of a team. Strong problem-solving and lateral thinking skills. Adaptable to new situations and tasks, with a proven track record of meeting deadlines. Highly developed interpersonal skills with extensive experience working with diverse cultural backgrounds. Excellent communication skills, capable of consulting with individuals at all organizational levels. Proficient in MS Office Suite (Word, PowerPoint, Excel). Extensive knowledge of Comprehensive Electronic Medical Records (eMR).
Greet and register patients, explain procedures, and collect specimens. Maintain a clean and safe work environment by following health and safety guidelines. Manage the reception desk, address patient inquiries, and resolve complaints. Utilize EMR software for managing patient records and ensuring confidentiality. Handle patient accounts, schedule appointments, and coordinate transport requests.
Organize materials in the warehouse based on picking lists and item numbers. Generate and apply labels for effective inventory management. Maintain a clean work area, manage inventory, and oversee shipping procedures. Train new employees, supervise their work, and assist with resource planning. Prepare and submit reports on inventory and usage.
Recruit, train, and manage front-of-house team members. Analyze and prepare budgets while maintaining serving protocols and procedures. Address diner complaints, coordinate with kitchen staff, and ensure quality service. Manage payroll, timekeeping, and inventory. Handle daily bank deposits and maintain accuracy in cash management.
Monitor food safety and quality standards to ensure compliance with regulations. Address customer complaints, promote promotions, and develop marketing plans. Recognize outstanding staff performance and participate in customer service programs. Recruit, train, schedule, and manage up to 13 employees. Oversee inventory management to control costs and minimize waste.