Sachin George
Runcorn
Summary
As a devoted and aspiring commercial pilot now studying Aviation Management, I am actively seeking opportunities to apply my academic and professional expertise in the aviation business. As a diligent Operations Agent at Avcair Brisbane Airport, I'm developing my talents in flight operations and management. Eager to bridge the gap between academic knowledge and practical experience, I am dedicated to ensuring the smooth running of aviation operations and pursuing a satisfying career as a commercial pilot. My goal is to contribute a unique combination of academic knowledge, operational expertise, and aviation passion to a dynamic and growth-oriented aviation environment.
A results-oriented aviation enthusiast with a proactive mindset and an unwavering commitment to continuous improvement. Possessing exceptional interpersonal skills and a customer-centric approach, I am driven by an authentic passion for aviation. I am ambitious, self-driven, and consistently demonstrate enthusiasm in the completion of tasks, coupled with a steadfast eagerness to acquire new knowledge. Fluent in both spoken and written English, I bring a high level of proficiency in various computer skills essential for the aviation industry.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Flight Operations Agent
Avcair Aviation
06.2023 - Current
- Proficiently utilizing aviation software such as Skyvector, Schedaero, Avinode, Universal Weather, and airport FBO handlers to meticulously plan and coordinate flights
- Collaborating with crew members to optimize flight routes, considering weather conditions, airspace restrictions, and operational requirements
- Demonstrating expertise in arranging and allocating flight crews for scheduled VIP and Medevac flights using specialized crew management tools like Air Maestro
- Overseeing the coordination of private jet flights, ensuring all logistical aspects are managed seamlessly, and addressing any last-minute changes or client requests
- Negotiating contracts with aircraft operators to secure favorable terms and pricing for private jet charters
- Engaging in the comprehensive handling of airport ground operations, including baggage handling, ramp services, tow, and pushback of aircraft at both Melbourne International Airport and Brisbane Airport
- Delivering exceptional customer service to passengers and addressing their needs during ground operations
- Serving as a focal point for communication between various stakeholders, including flight crews, ground personnel, and airport authorities
- Adhering to and maintaining effective communication protocols to ensure seamless information flow
Customer Service Officer (Claims Department)
Link Group
05.2021 - 06.2022
- Receive and review superannuation claims submitted by members, ensuring all required documentation is complete and accurate
- Navigate and interpret complex policies and regulations to appropriately assess and process claims
- Provide clear, empathetic, and professional assistance to members inquiring about their superannuation claims via various communication channels, including phone and email
- Guide members through the claims process, offering support and clarifications as needed
- Maintain accurate records of member interactions and claim status within the organization's databases
- Collaborate with internal teams such as legal, compliance, and financial departments to gather necessary information for claim resolution
Qlink Ground Handler
Swissport
09.2019 - 05.2021
- Efficiently and securely load and unload baggage, cargo, and mail onto and from aircraft
- Ensure accurate routing and delivery of baggage to designated areas
- Operate ground service equipment, including aircraft tugs, pushback tractors, and baggage loaders
- Conduct pre-flight and post-flight inspections of aircraft to ensure readiness for departure
- Perform routine aircraft servicing tasks, such as refueling, lavatory servicing, and water replenishment
- Assist passengers and flight crew with boarding and disembarkation processes
- Provide excellent customer service by addressing passenger inquiries and resolving issues promptly
- Collaborate with airline staff, ground crew, and other stakeholders to ensure effective communication and coordination
- Adhere to all safety regulations and guidelines to maintain a secure operating environment
Picker and Packer
ASAP recruitment
11.2019 - 04.2020
- Accurately pick items from designated locations based on customer orders
- Safely and securely pack items into designated containers, following prescribed packing guidelines
- Conduct quality checks to verify that picked and packed items meet established standards
- Maintain accurate records of picked and packed items
- Generate and attach shipping labels, ensuring proper documentation for each order
- Contribute to maintaining a well-organized and clean warehouse environment
- Adhere to safety protocols and guidelines to ensure a secure working environment
- Collaborate with other warehouse staff and supervisors to meet daily production goals
Customer Service Representative
KFC
06.2016 - 11.2019
- Provided exceptional customer service at both the front counter and drive-thru, ensuring a positive and enjoyable experience for all patrons
- Served as a Crew Trainer, responsible for training team members on the front counter and drive-thru in taking orders, assembling food, and delivering superior dining services
- Maintained accuracy in handling cash transactions, conducted cash counts in front of customers to minimize conflicts, and ensured the precise reconciliation of daily sales
- Contributed to stock control by returning items to the floor and actively participating in restocking procedures as required
- Demonstrated dedication to effective time prioritization and management by allocating tasks efficiently and recording daily activities
- Maintained a high level of productivity in a fast-paced environment
Education
Bachelor of Aviation Management -
Griffith University
06-2025
Commercial Pilot License -
Self Study
03-2023
Diploma of Aviation -
TVSA Flight School
12.2021
VCE Year 12 - English, Economics, Accounting, Maths Methods, Media
Mackillop Regional Catholic College
12.2018
Skills
- Aircraft Technicalities
- Time Management
- Problem Solving
- Safety procedures
- Ground operations
- Flight coordination
- Weather report interpretation
- Crew resource management
- Project management
- Customer Experience
Languages
English
Tamil
Personal Information
- Date of Birth: 06/12/00
- Nationality: Australian
Hobbies and Interests
- Cricket
- Tennis
- Music (Drummer)
- Gym
Certification
- First Aid, CPR, and AED Certification
- Red ASIC
- BNE Airside Drivers Authority (ADA)
- Dangerous Goods Certificate
Timeline
Flight Operations Agent
Avcair Aviation
06.2023 - Current
Customer Service Officer (Claims Department)
Link Group
05.2021 - 06.2022
Picker and Packer
ASAP recruitment
11.2019 - 04.2020
Qlink Ground Handler
Swissport
09.2019 - 05.2021
Customer Service Representative
KFC
06.2016 - 11.2019
Diploma of Aviation -
TVSA Flight School
VCE Year 12 - English, Economics, Accounting, Maths Methods, Media
Mackillop Regional Catholic College
Bachelor of Aviation Management -
Griffith University
Commercial Pilot License -
Self Study
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