Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
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SAchin Karki

Canberra,Australia

Summary

Dynamic Data Analyst with a passion for data-driven decision-making and strategic problem-solving. Proficient in market research, competitive analysis, and business process improvement. Skilled in utilizing data analysis tools such as Excel, SQL, and Tableau to gather and interpret data, identify trends, and present actionable insights.

Overview

1
1
year of professional experience

Work History

Data Analyst

corkhill bros
Canberra, Australia
11.2023 - Current
  • Cleaned the data using Excel, removing the errors, missing values, anomalies, and inconsistencies that could affect analysis
  • Used the data set to analyse and identify patterns, trends, and relationships and extract meaningful insights
  • Presented the findings of the data in clear and understandable formats using graphs, charts, tables, and dashboards, provided recommendations, and shared insights with stakeholders through reports, presentations, and other means
  • Developed a dashboard for comparing buying and selling data for garden organic fertilisers, mulches, Compost & soils, gravels and landscape supplies using Tableau
  • Developed customers’ dashboard, highlighting regular and occasional customers and showing the trends over time
  • Shared the dashboards with the stakeholders using Tableau Reader, where stakeholders can play with dashboards to find insights
  • Ensured analysis results' accuracy, reliability, and validity through testing and validation
  • Used SQL to crosscheck the findings.

Customer Service Representative

Woolworths
ACT, Australia
03.2023 - 05.2024
  • Provided exceptional customer assistance by accurately addressing their queries and concerns, ensuring a positive and efficient resolution while maintaining high customer satisfaction
  • Efficiently managed time and prioritized tasks to handle multiple customers, delivering high-quality support even in high-stress situations
  • Answered phone calls, listened actively to their concerns, communicated solutions clearly, and maintained a friendly environment
  • Managed multiple tasks and customers’ inquiries simultaneously, staying calm and focused on delivering quality support.

Education

Google DATA Analysis Specialization -

Coursera
02.2024

Bachelor of Computer Engineering -

Paschimanchal Campus
Pokhara, Nepal
12.2022

Skills

  • SQL
  • Big Query
  • Tableau
  • Power BI
  • Microsoft Excel
  • Google Sheet
  • Python
  • Dashboard Design
  • Data Cleaning
  • Data Transformation
  • Dashboard Reporting
  • Stakeholder management
  • Data Validation
  • ETL
  • Market Research
  • Excellent Communication
  • Gathering Data
  • Interpreting Data
  • Data-Driven Decision-making
  • Analytical Thinking
  • Data visualization

Websites

References

References available upon request.

Timeline

Data Analyst

corkhill bros
11.2023 - Current

Customer Service Representative

Woolworths
03.2023 - 05.2024

Google DATA Analysis Specialization -

Coursera

Bachelor of Computer Engineering -

Paschimanchal Campus

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SAchin Karki