SACHIN BHARATBHAI PATEL
HARRIS PARK,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Knowledgeable and dedicated customer service professional with extensive experience in retail store industry. Solid team player with outgoing, positive demeanour and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
Engineer
HI-TECH AUTOMOTIVE(INDIA)
INDIA
08.2019 - 09.2021
- Developed high-quality engineering designs and plans to meet industry standards.
- Optimized engineering processes by implementing innovative solutions and streamlining workflow.
- Delivered high-quality designs through extensive CAD modeling and simulation testing.
- Conducted rigorous quality assurance tests, identifying areas of improvement for product optimization.
- Interpreted blueprints and technical drawings to analyze upcoming projects.
- Captured technical schematics for use in project planning and execution.
- Provided input to team lead regarding areas for process and procedural improvement.
- Compiled information from files and research to satisfy information requests.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Voice Picker(pallet Rider)
TTI
Sydney, NSW
01.2022 - 07.2022
- Communicated effectively with supervisors regarding any discrepancies or issues found during the picking process.
- Demonstrated flexibility by adapting to changing priorities within the warehouse as needed, maintaining high productivity levels throughout the shift.
- Maintained a clean and organized work environment, promoting safety and efficiency in the warehouse.
- Consistently demonstrated a strong work ethic and commitment to meeting customer expectations, resulting in positive feedback from supervisors and colleagues.
- Learned and adapted quickly to new technology.
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
- Interacted with guests in friendly and knowledgeable way.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
Forklift Operator(Storeperson )
TTI
Sydney, NSW
07.2022 - Current
- Worked effectively with dispatcher to resolve shipment issues, damaged materials and shortages.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Conducted research to address shipping errors and packaging mistakes.
- Used RF scanners to track orders and verify accuracy.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Improved overall team efficiency with clear communication and collaboration between colleagues in the warehouse.
- Assisted with training and onboarding of new team members, sharing best practices and helping them acclimate to the fast-paced work environment.
- Collaborated with quality control teams(dispatcher) to ensure customer satisfaction by delivering error-free orders consistently.
- Picked and packed order items.
- Participated in regular training sessions to stay updated on best practices and new technologies related to picking processes.
- Followed orders precisely for correct items, sizes and quantities.
- Utilized voice pick technology to increase order accuracy.
- Promoted warehouse safety by reporting or resolving safety hazards.
- Utilized equipment such as pallet jacks, forklifts, and reach trucks proficiently, speeding up the picking process without compromising safety standards.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Received positive feedback from supervisors for consistently meeting or exceeding daily picking quotas.
- Safely and securely loaded items to prevent damage during transport.
- Tracked production and quality control systems to proactively identify deficiencies.
- Operated high reach to move goods safely from locations of aisle to collection points(floor).
Store Supervisor
Friendly Grocer
112 Oxford St, Cambridge Park NSW 2747
01.2022 - 09.2022
- Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
- Trained newly hired sales team in upselling techniques.
- Collaborated with upper management to develop strategic plans for store growth initiatives such as new product launches or expansion efforts.
- Developed a positive work environment by fostering teamwork, providing regular feedback, and acknowledging employee accomplishments.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Answered questions about store policies and addressed customer concerns.
- Improved store efficiency by implementing effective inventory management and product merchandising techniques.
- Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
- Boosted sales performance with targeted marketing strategies and in-store promotions.
- Promoted business' development by building and maintaining relationships with new clients.
- Organized shift meetings to communicate and resolve issues for night operations.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Sought ways to improve processes and services provided.
- Maintained up-to-date knowledge of product and service changes.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Forklift Operator
Bunnings Warehouse
Sydney, NSW
10.2022 - 04.2023
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Used equipment such as RF GUN and scanner to process excess materials and support recycling efforts.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Unloaded materials and goods at designated locations for best project availability.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Expedited order fulfillment with proficient navigation of narrow aisles during the picking process without causing damage or delays.
- Operated or tended automatic stacking, loading and packaging machines.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Communicated with floor managers to determine merchandise placement.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Education
MBA - Project Management
Kaplan Business School Sydney
Sydney, NSW02.2024
Bachelor of Mechanical Engineering - Mechanical Engineering Technology
JRN University
Rajasthan , India09.2019
Skills
- Problem-Solving
- Efficient data entry
- Billing Adjustments and Refunds
- Conflict Resolution
- Materials Transport
- Documentation
- Transaction Processing
- Report Preparation
- Business Development
- Analytical and Critical Thinking
- Decision-Making
- Teamwork and Collaboration
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Forklift Operator
Bunnings Warehouse
10.2022 - 04.2023
Forklift Operator(Storeperson )
TTI
07.2022 - Current
Voice Picker(pallet Rider)
TTI
01.2022 - 07.2022
Store Supervisor
Friendly Grocer
01.2022 - 09.2022
Engineer
HI-TECH AUTOMOTIVE(INDIA)
08.2019 - 09.2021
MBA - Project Management
Kaplan Business School Sydney
Bachelor of Mechanical Engineering - Mechanical Engineering Technology
JRN University