SACHIN KUMAR BHARTI

Work History

Servo Systems India Ltd

Delhi, Delhi

12.2019 - 07.2023

Followed established procedures to enter and process data correctly.
Completed data entry tasks with accuracy and efficiency.
Scanned documents and saved in database to keep records of essential organizational information.
Verified accuracy of data entered into system to produce error-free reports.
Sorted documents and maintained organized filing process.
Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
Created and maintained data entry logs to track data entry activities.
Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
Improved resolution time with effective problem-solving for customer complaints.

VISHAL ENGINEERING COMPANY

Delhio, Delhi

06.2013 - 10.2019

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Maintained a high level of product knowledge, providing accurate information to customers.
Answered customer telephone calls promptly to avoid on-hold wait times.
Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
Offered advice and assistance to customers, paying attention to special needs or wants.
Responded to customer calls and emails to answer questions about products and services.