Summary
Overview
Work History
Education
Skills
Volunteer Experience
Preferred Name
Affiliations
Languages
References
Timeline
Generic

Sadaf Haidari

South Yarra,Australia

Summary

Dynamic customer service professional with proven success at Hungry Jack's, recognized for achieving 100% customer satisfaction. Skilled in interpersonal communication and problem-solving, adept at multitasking and managing time effectively. Experienced in POS systems and building strong relationships, consistently enhancing service quality in fast-paced environments. Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.

Overview

5
5
years of professional experience

Work History

Customer Service Rep

McDonald's
10.2023 - 10.2025
  • Recognized as 'Rookie of the Month' for outstanding service and teamwork; trained new staff and managed responsibilities during peak hours

Waitress & Call Handler

Enzo's Pizza
02.2023 - 10.2023
  • Managed orders efficiently, streamlining service during busy periods

Customer Service Assistant

Kmart
11.2022 - 10.2023
  • Building strong relationships and ensuring smooth operations

Customer Service Rep

Bubble Bar
12.2022 - 02.2023
  • Provided prompt assistance to customers during peak times

Warehouse Packer

Cotton On
10.2021 - 04.2022
  • Ensured accurate inventory management and organized shipments

Customer Service Rep

Hungry Jack's
09.2020 - 11.2021
  • Achieved 100% customer satisfaction through effective service and complaint resolution

Education

Year 12 Graduate - VET Engineering Studies Cert I & II

Matthew Flinders Girls Secondary College
Melbourne, VIC
12.2023

Associate/bachelor Degree - Civil Engineering

RMIT University
Melbourne, VIC

Skills

  • Interpersonal communication
  • Problem solving
  • Time management
  • Multitasking
  • POS system proficiency
  • Customer service
  • Conflict resolution
  • Team collaboration
  • Effective communication
  • Empathy and patience
  • Store maintenance

Volunteer Experience

Licola Wilderness Camp, Cabin Leader, 01/01/24, Led and supervised children aged 7-12, Fostering a positive camp experience, Enhancing time management and communication skills

Preferred Name

Pearl

Affiliations

  • Partaking in university clubs such as dance, badminton, and pursuing my passion in the RMIT Women's Engineering Movement

Languages

English
Native/ Bilingual
Hazaragi
Native/ Bilingual
hindi
Professional

References

References available upon request.

Timeline

Customer Service Rep

McDonald's
10.2023 - 10.2025

Waitress & Call Handler

Enzo's Pizza
02.2023 - 10.2023

Customer Service Rep

Bubble Bar
12.2022 - 02.2023

Customer Service Assistant

Kmart
11.2022 - 10.2023

Warehouse Packer

Cotton On
10.2021 - 04.2022

Customer Service Rep

Hungry Jack's
09.2020 - 11.2021

Year 12 Graduate - VET Engineering Studies Cert I & II

Matthew Flinders Girls Secondary College

Associate/bachelor Degree - Civil Engineering

RMIT University
Sadaf Haidari