Sadaf Noreen
Brisbane,QLD
Summary
Proven Housekeeping Supervisor with a track record of enhancing guest satisfaction and maintaining high standards of cleanliness at Cleaning Captain. Skilled in cleaning and sanitation, with a strong focus on customer service, I significantly improved room inspection compliance. Expert in managing supplies and coordinating staff, demonstrating exceptional organizational and guest relations abilities.
Overview
2
2
years of professional experience
Work History
Housekeeping Supervisor
Ozone
The Miro Appartments Qld
12.2023 - 07.2024
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Housekeeping PA Cleaner
Cleaning Captain
Brisbane One Appartments Qld
11.2022 - 12.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Housekeeping Room Attendant
Cleaning Captain
Abby On Roma Appartments Qld
02.2022 - 10.2022
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Education
Diploma Of Hospitality And Management - Commercial Cookery
Australia Institute of Business And Technology
Brisbane, QLD07.2024
Diploma Of Sports And Recreation Management - Sport And Fitness Management
Gold Coast International College
Gold Coast, QLD10.2023
Skills
- Housekeeping knowledge
- Cleaning and sanitation
- Guest Relations
- Customer service-focused
Timeline
Housekeeping Supervisor
Ozone
12.2023 - 07.2024
Housekeeping PA Cleaner
Cleaning Captain
11.2022 - 12.2023
Housekeeping Room Attendant
Cleaning Captain
02.2022 - 10.2022
Diploma Of Hospitality And Management - Commercial Cookery
Australia Institute of Business And Technology
Diploma Of Sports And Recreation Management - Sport And Fitness Management
Gold Coast International College