- I enjoy helping others and giving back to the community
- Participating in local clean-up initiatives
- Offering time and support to shelters for the homeless, women, and animals
- Enjoy hobbies that combine physical activity with outdoor exploration
Lauren Mooney
Pennant Hills
Summary
Professional commercial cleaning specialist with track record of maintaining pristine environments. Proven expertise in deep cleaning, sanitization, and use of industrial cleaning equipment. Strong team collaborator with commitment to achieving optimal results and adapting to changing needs. Reliable and focused on delivering high standards in every task.
Overview
4
4
years of professional experience
Work History
Roster Coordinator
Disacare Solution Pty Ltd
01.2024 - 12.2024
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
- Facilitated cross-departmental workshops to identify process improvements, leading to more efficient workflow and reduced bottlenecks.
- Enhanced team communication by implementing weekly coordination meetings and detailed project update emails.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Professional Commercial Cleaner
Suncorp Cleaning
05.2023 - 11.2023
- Upheld strict confidentiality standards when working in sensitive or secure areas within commercial facilities.
- Enhanced customer satisfaction by providing thorough and efficient cleaning services for commercial spaces.
- Increased client retention by consistently maintaining a high standard of cleanliness and professionalism.
- Reduced workplace hazards by diligently identifying and addressing potential safety risks during cleaning tasks.
- Contributed to a positive work environment, fostering open communication among team members.
- Implemented waste management protocols that contributed towards an eco-friendly approach in commercial settings.
- Safeguarded health and safety standards, adhering to all relevant regulations during daily tasks.
- Collaborated with team members to complete large-scale cleaning projects within deadlines.
- Delivered reliable service under time constraints, minimizing disruptions to regular business operations for clients.
Commercial Cleaner
International Community Centre
01.2022 - 04.2023
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Washed windows, walls and ceiling fixtures to remove molds and dusts.
- Used steam cleaners and vacuum cleaners to clean floors and carpets.
- Developed and maintained cleaning schedules to clean designated areas and manage shifts.
Event Assistant
Andrew Kay Management Pty Ltd
06.2021 - 12.2021
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
- Assisted in organizing successful events by collaborating with vendors and suppliers.
- Developed integrated event strategies and conducted on-site events management and follow-up after events.
- Directed team to set up and keep banquet space clean and presentable for guests.
- Greeted and directed guests at private events and explained seating arrangements to keep tables organized.
- Contributed to positive event outcomes by promptly addressing issues or concerns from attendees or staff members.
- Promoted a safe environment at events through strict adherence to safety protocols and regulations.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Responded to inquiries from attendees and addressed any issues or complaints.
- Assisted Event Coordinator in creating detailed timelines for each phase of an event project, ensuring timely completion of all tasks.
Education
Cerficate-4 in Work Health And Safety - Healthcare
Sydney TAFE
Online11-2021
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Relationship building
- Project coordination
- Strong work ethic
- Self-motivation and initiative
- Reliability and punctuality
- Housekeeping skills
- Deep cleaning expertise
- Window cleaning
Interests
Timeline
Roster Coordinator
Disacare Solution Pty Ltd
01.2024 - 12.2024
Professional Commercial Cleaner
Suncorp Cleaning
05.2023 - 11.2023
Commercial Cleaner
International Community Centre
01.2022 - 04.2023
Event Assistant
Andrew Kay Management Pty Ltd
06.2021 - 12.2021
Cerficate-4 in Work Health And Safety - Healthcare
Sydney TAFE
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