Saddam Umar

• Improved overall security by conducting regular patrols and monitoring surveillance systems.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
• Conducted regular patrols of key areas to spot and control security concerns.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

· Signing in and out visitors to both departments using lobby track visitors signing in system

· Operating Emergence Fire Control system in terms of isolations and de-isolation as requested by building management for contractors to carry out certain works.

· Compile all relevant documents for hot works, fire impairments and roof access paper works.

· Ensure that all contractors are inducted by JLL building management induction.

· Conduct monthly fire emergency evacuation system testing with the contracted monitoring company as a chief warden.

· Respond to incoming emails.

· Prepare and make security access cards.

· Operate and maintain CCTV security system. Provide CCTV footage to the police as requested by Building management.

· Checking of Every Vehicle driver before entering in mine site their COVID-19 Vaccination Certificate

· Performed regular site patrols to monitor staff activity.

· Directed and evaluated work of security staff and volunteers.

· Assisted staff in acquiring necessary permits.

· Assisted in special event planning and guest vehicle management.

· Maintained and updated investigation and interview documents.

· Documented and acted on all incidents and medical emergencies.

· Monitored all irregular facility activity to ensure safety of guests and property.

• Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
• Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
• Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
• Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
• Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
• Developed strong vendor relationships to ensure timely delivery of products while negotiating favorable terms for payments or discounts on bulk purchases.

● Customer service

● Cash handling

● Authorizing fuel pumps

● Maintaining store presentation

● Maintaining forecourt standards – cleaning pumps, removing rubbish, General housekeeping – cleaning toilets, shelves, floors.