Summary
Overview
Work History
Education
Skills
Accomplishments
References
Hobbies and Interests
Certification
Timeline
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SADE AVERY

Sydney,NSW

Summary

Friendly Head Cashier experienced in leading small teams with exceptional skill as a trainer and project manager. With 8+ years of experience in customer service with a talent in accurately working with and addressing customer concerns in fast-paced environments.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Cashier/Sales

IGA & Bottlemart Sydney
02.2022 - 03.2023
  • Worked as a friendly and efficient customer service employee both independently and as a team-member
  • Efficient and secure cash-handling and transaction skills
  • Mentored junior cashiers and new employees
  • Managed junior employees by delegating tasks, setting schedules and providing support
  • Served alcohol efficiently and in compliance with relevant NSW laws and regulations (RSA card holder)
  • Managed and handled food and vegetable produce with strict cleanliness and efficiency
  • Ensured strict monitoring and date-keeping of perishable products
  • Organised stock in an appropriate and aesthetic manner
  • Worked reliably with stock-take, invoices, and inventory
  • Built good physical handling and lifting skills
  • Ensured cleanliness and organisation of the store and employee work stations.

Declaration Vote Issuing Officer

Australian Electoral Commission
01.2013 - 01.2021
  • Served as a friendly, hardworking employee
  • Strict monitoring and filing of records and data
  • Dedicated in-person customer service
  • Worked well in a fast-paced and rapidly changing environment
  • Worked well independently and on a team to serve customers and solve problems.

Admin Support

McGrath Sydney
07.2019 - 04.2020
  • Provided optimal administrative support to employees
  • Digital and physical filing documents into archives
  • Served as friendly, front of house customer service person
  • Fielding enquiries from the general public
  • Answering and directing phone calls
  • Worked independently and as part of a team to deliver good customer service
  • Input relevant information and details with Property ME software
  • Preparation of marketing materials for open inspections and for lease properties.

Volunteer Animal Carer

Taren Point Animal Shelter Sydney
01.2019 - 01.2020
  • Fielding enquiries from the general public
  • Handling and interacting with animals
  • Monitoring day-to-day behaviour of the animals
  • Preparing animal feed and enrichment
  • Maintaining high levels of cleanliness for the animals and their enclosures
  • Collaborating with fellow team members and supervisors.

Wait Staff

Wild Hearts Cafe Sydney
01.2009 - 01.2012
  • Worked to support other restaurant staff to ensure a high level of service
  • Remained adaptable, flexible, and punctual
  • Delivered dedicated in-person customer service
  • Quickly and accurately handled financial transactions
  • Completed customer orders consistently
  • Adhered to strict sanitary and safety requirements when handling food and customer orders.

Electoral Official

Australian Electoral Commission Sydney
01.2010 - 01.2010
  • Served as a positive and enthusiastic team player
  • Worked well independently and on a team to solve problems.

Sandwich Hand

Subway Sydney
01.2008 - 01.2009
  • Supported other restaurant staff to deliver a high level of customer service
  • Handled financial transactions in a timely manner
  • Adhered to strict sanitary and safety requirements
  • Handled food quickly and with care
  • Dedicated to delivering high-quality customer service in a fast-paced environment.

Education

Cert II Animal Studies -

South Western Sydney Institute Bankstown
Sydney, NSW
01.2017

Bachelor of Communications (Journalism) -

University of Technology Sydney
Sydney, NSW
01.2015

Higher School Certificate (91.04) -

Kogarah High School
Sydney, NSW
01.2008

Skills

  • Adaptability
  • Customer Service Skills
  • Excellent Communication Skills
  • Ability to Work in a Team
  • Animal Care
  • Organizational Skills
  • Effective Communication

Accomplishments

  • Trained 5 new hires on sales and service techniques.
  • Supervised team of 6 junior staff members.
  • Gained skills in Visual Merchandising which resulted in easier access for customers and increased sales.

References

  • Dr Graham Weeks, Australian Electoral Commission, 0434519751
  • Robert Wicking, McGrath, Lancove, 0422746659
  • Angela Hough, IGA & Bottlemart, 0423069030

Hobbies and Interests

  • Reading
  • Wildlife Photography
  • Creative Writing
  • Caring for Animals

Certification

RSA RCG

Timeline

Senior Cashier/Sales

IGA & Bottlemart Sydney
02.2022 - 03.2023

Admin Support

McGrath Sydney
07.2019 - 04.2020

Volunteer Animal Carer

Taren Point Animal Shelter Sydney
01.2019 - 01.2020

Declaration Vote Issuing Officer

Australian Electoral Commission
01.2013 - 01.2021

Electoral Official

Australian Electoral Commission Sydney
01.2010 - 01.2010

Wait Staff

Wild Hearts Cafe Sydney
01.2009 - 01.2012

Sandwich Hand

Subway Sydney
01.2008 - 01.2009

Cert II Animal Studies -

South Western Sydney Institute Bankstown

Bachelor of Communications (Journalism) -

University of Technology Sydney

Higher School Certificate (91.04) -

Kogarah High School

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